Verizon in Kansas City offers a welcoming environment for customers seeking mobile phones, 5G home internet, or business services. The store is known for its perfect service, with quick and efficient staff who are helpful and recognize returning customers. Many reviews highlight the courteous professionals who provide exemplary service without being pushy. The location is convenient for access and is well-organized and clean, making it easy for customers to get in and out. Customers appreciate the ability to schedule in-store appointments online or place orders for in-store pickup, with options for free 2-day shipping or same-day delivery where available. One customer praised the manager for going the extra mile to resolve issues with adding a new line, expressing a strong desire to return due to the excellent customer service received. Overall, Verizon in Kansas City is a highly-rated location that prioritizes customer satisfaction and convenience.
Faster service than expected. Found additional deals and got to easily add another line.
December 2025
If your shopping Verizon, this is a good place. Qwadeyza is awesome. She is knowledgeable, strives to find the best fit and and best deal. If you want to make sure you got the best deal and service, go see her.
September 2025
Went to this store on Sunday afternoon,after been to 3 other stores that did not help . so grateful for Yesenia , she went above and beyond helping us She was incredibly kind and helpful as a customer service representative. I wished there were more people like her . Highly recommended her service to everyone!
