Cricket Wireless Authorized Retailer is known for its friendly and helpful staff. Many customers appreciate the assistance they receive, especially from the female employees, who are described as amazing and kind. One customer had a positive experience where the manager reduced their bill by $30 a month. However, there were some challenges, such as technical issues with the computer system and delays in the application process, which required the general manager's intervention. While most experiences are positive, one customer expressed frustration with a male employee, suggesting he needed better training. Overall, the store is recognized for its customer service, with staff making significant efforts to assist customers.
I went in regarding my bill. Both staff members were very helpful and friendly. The manager was able to reduce my bill by $30 a month! Great experience!
January 2024
Every time I have needed help this past year basically all of 2023 The girls that work there are bad with names. But they are so amazing at what they do and they have helped me so much. And I appreciate. How kind they are. If it wasn't for them. I would not have a new phone today. If I could I would give them 10 stars.
November 2022
Robert and Corey did a great job getting me switched from Boost to the Cricket network!
