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“Had one of the best customer service experiences today with the staff in the Lansing store. After a very stressful week, they totally made my day. You don't get this sort of help many places and it was totally appreciated.”
“I shattered my phone screen and the visibility was getting worse by the minute. I found Hightech Wireless after a quick Google search, and they were able to get me in the same day. He had my new screen on in literally 30 minutes, and was so kind and friendly to work with. I would recommend this place every time. So amazing!”
“Corey was amazing. He was patient with my questions. Answered them fully and in a way that made me feel comfortable. He was not pushy and met my needs and concerns”
“I accidentally selected the wrong response on an ATT survey. I received great service from Denell and would rate it as 5 stars. There were issues out of her control that caused an extend wait time at the store to get my order processed. This falls on the technical side of ATT/First net.”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“Very helpful, 2 young ladies help solve my problem. Very friendly & knowledgeable, I am a senior citizen, they offered me a chair to sit down. I was impressed .”
“I’m not a fan of spectrum but I will say that they were really fast and asked no questions when I needed my modem replaced. I hate to give 4 stars but I am not happy with the service. The guy that took care of me was super cool and great customer service!”
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“She helped me pick out a phone. She was quite knowledgeable. And I was in and out pretty quick. The only thing is I was hoping to get a discount. The case it's hard to justify $50. When you're on a fixed income. But she was very, very helpful and all other aspects.”