Sam's Club is a popular membership-based retailer known for its wide selection of products and services. Customers generally have positive experiences, praising the store's excellent employees who provide great customer service. However, some recent issues have been noted, such as the club no longer accepting in-person payments on Club Pickup orders, requiring customers to pay ahead online. Additionally, there have been reports of unprofessional conduct by an employee and a manager, as well as frustrations with the pickup service, which has been unreliable for some customers. Despite these concerns, Sam's Club remains a go-to destination for many shoppers, who appreciate the variety of items available, though some items like kettle-cooked potato chips are no longer carried. Overall, Sam's Club strives to maintain a positive shopping experience for its members.
I always like shopping here. It's surprising how many people will wait for their rotisserie chickens.
December 2025
I was having trouble at the fuel center and car wash but Carol was exceptionally nice and took care of everything. Thank you again for your help Carol!
December 2025
Love this store, my favorite location in the KC Metroplex. Large, clean, well stocked and lots of selection
