The United States Postal Service (USPS) at 8820 Monrovia St is a reliable postal service that provides delivery to every residential and business address across the country. Customers appreciate the kind, patient, and helpful staff, who consistently go the extra mile to assist with mailing needs. Many have noted that even during busy times, workers remain friendly and supportive, helping each other to manage the workload effectively. While the service quality is praised, some customers have pointed out the need for improvements, such as upgrading the parking lot, which has been criticized for its large potholes. Despite some concerns about equipment, such as out-of-order boxes, the overall experience is positive. Customers have shared instances of exceptional service, highlighting staff members' knowledge and problem-solving abilities. The mail carriers are also commended for their dedication, ensuring that packages are delivered safely and thoughtfully. Overall, this post office stands out for its customer service, making it a preferred location for many who rely on USPS for their mailing needs.
I dropped 2 packages off at the same time and they didn’t start tracking for 24 hours. They also started tracking 3 hours apart. I’ve had some things never start tracking at all. I am going elsewhere from now on, and truly hope they get the help they need soon!
July 2025
The people that work here are so kind, courteous and beyond helpful! I greatly appreciate their hard work! 👏👏👏
June 2025
Saturday morning and a line out the door. It's not the one front desk worker's fault. I've stood in line for forty-five minutes so far.
