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“Once again, Daniel and the front counter staff at the Gregory Distribution Center Post Office came through with excellent customer service and can-do attitude. I was hoping a package would arrive before the tracking, and the staff suggested I come the next morning. Daniel checked, the package was in the building, he retrieved it, and I left town two hours later with the package in hand. Thanks!”
“I just had the best experience at this location! I had a return that I needed a box and label for. Paul made it quick and easy. When I got home and realized that I put something in the box that I didn’t not intended to return it was just as seamless getting it back!”
“I am out of town and needed to be shipped an important mail urgently and I can’t believe how nice this post office is. Tom
Was so so helpful to make sure w process my mail before the time cut off. I really appreciate it! I wish I had this experience in the state I live at! Highly recommend this location! Thanks very much, Tom, for your help today!”
“Thank goodness for JB working today, I came in for my passport, he was able to assist me without an appointment because no locations around me have had availability that worked with my schedule as a working mom with a traveling job. I had a lot of hold up with getting newly married and all the government shut downs with my documents, that his kindness and flexibility was such a relief.
Thank you!”
“Wonderful customer service. I had a “difficult “ return. Willea was patient, kind and helpful. She was so sweet to everyone in the store. I will be making this my go to post office.”
“Bill and all of the staff were amazing with helping me to weigh all of my wedding invitations to get the correct stamps and even hand cancelled each letter for me! They were friendly the entire time and made me feel comfortable with putting the invites through the mail!”
“I had a very time sensitive package I didn’t know needed a signature. I missed the first delivery attempt. I called them, explained I needed help, they offered to contact the driver and reattempt the delivery.
Thank you so much much Brandi and Jason for being such a big help!!”
“I love the fact that banking needs are met on a personal level. It reminds me of banking as a child where everyone was friendly and had time to chat about the weather and/or exchange a family story. I've never ran into a disgruntled customer either. There are a few things I can't readily do but I don't minding, I'd rather bank here than elsewhere.”
“I’m so confused by the bad reviews of this location! I’ve been here a dozen times since I discovered it and have a pleasant experience every single time. Always greeted with kindness and efficient. It’s my go to! Their hours are reliable and there’s rarely a line.”
“Have always loved this location and don't understand the one star reviews. If you get in line behind 15 people, you're going to have to wait just like anyone else.”
“I had a wonderful experience with Rebecca at the Indian Creek Post Office on 107th Street in Overland Park, Kansas. I came in to mail some packages and honestly had no idea what I was doing when it came to getting everything taped up and ready to ship. Rebecca was incredibly patient, kind, and helpful throughout the entire process.
While we were chatting, I mentioned that one of the packages contained glasses for my daughter. Rebecca went above and beyond by sharing a list of companies where she had purchased some really nice designer-style glasses. I thought that was such a thoughtful and helpful gesture.
Rebecca was friendly, knowledgeable, efficient, and clearly takes pride in her work. She made what could have been a stressful experience quick and easy. Excellent customer service like hers deserves recognition. Thank you, Rebecca, for your outstanding help!”
“You know they might be slow in here but it is not because the worker are slow, it is because they are thorough. I stood in line longer than I wanted but I watched this lovely mailwoman chase down a man who made a mistake on a package he was just dropping off, and then very patiently help an elderly woman who was confused about most of what she was doing. I hope she is blessed in this life for her kindness and care!”
10:30AM - 4:30PM
5419 Johnson Dr, Mission
Post Offices
“Tiffanie was incredibly helpful, and even stayed after close to help me and my wife. If the post office has more people like her, I think they'd have 5 star reviews across America. She was quick, efficient, and very professional, while handling other customers. She took care of everyone before us quickly, and helped out everyone after us, while we were filling out forms, so that we didn't have to wait. Incredible employee!!”
“I used click n ship to get a shipping label, which I had printed off at the post office. The attendant was very informative and friendly, and the service was quick.”
9:15AM - 1:15PM
104 S 4th St, Edwardsville
Post Offices
“After talking about it for months I finally made it in and asked myself why the heck did I wait so long. Small quaint place with a great vibe. Love little local diners like this. Food didn't disappoint and Kelly the owner took the time to go over the menu with us first timers and check in on us personally after our food arrived. I had the tenderloin sandwich and fries special which was very good. Looking forward to trying other things on the menu especially the K-32 burger. Owner also explained some of the specials that aren't on the regular menu so look forward to stopping in and trying some of those too! My co-workers all were excited I showed them this Edwardsville treasure and are looking forward to visiting again soon.”
“Ive been here a handful of times and each time I have had a good experience. Sure there is a line sometimes but it’s not like Olathe is some small town. This is a very busy location and its understaffed unfortunately, but thats not the employees fault. Give some grace and be kind, they have processes they have to follow and it can take time!”
8:30AM - 1PM 2 - 5PM
6917 Tomahawk Rd, Prairie Village
Post Offices
“Easy. Had both self service and counter person assistance. Self service takes a while to type all sender and receiver info on touch screen. I felt bad for the guy behind me.”
11:30AM - 1:30PM
6540 Kaw Dr, Kansas City
Post Offices
8:30AM - 4:30PM
12433 Antioch Rd, Overland Park
Post Offices
“This branch has very kind employees. They have no control over when your mail arrives at its destination. They serve the customers in a friendly and helpful manner!”
“Fantastic service today especially after a horrible experience at the Martin City USPS. I am willing to bet you all are so busy because other offices just keep sending us to you. The blonde lady was running the line with pro efficiency getting us all through the line quickly with no stress. My thanks to both the ladies running it today. Kind, Fast, amazing. you guys know how to do it!”
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“Thank you Nick and USPS team for all the support with my package! You guys were amazing and I really appreciate all the communication and support. Blessed to live near such a great local office, you guys rock!”