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“Once again, Daniel and the front counter staff at the Gregory Distribution Center Post Office came through with excellent customer service and can-do attitude. I was hoping a package would arrive before the tracking, and the staff suggested I come the next morning. Daniel checked, the package was in the building, he retrieved it, and I left town two hours later with the package in hand. Thanks!”
“04/21/26 I came in for my passport mind you this is my first time ever getting one & Paul was very helpful and knowledgeable about everything, I walked in thinking my appointment was confirmed for 2pm, I made a mistake on my end without actually confirming the appointment and as I was trying to explain this to the lady whom I believe could have been of Indian decent but younger looking than another one I had seen with glasses on, she immediately tells me that I can’t be helped because my appointment wasn’t confirmed and that I would have to wait til tomorrow morning to be able to walk in, and she made it CLEAR several times that only IF I were within the FIRST 5 walk-ins. She was quick to shoo me way and mind you I had to take the afternoon off of work for this so I was feeling nervous, frustrated and overwhelmed, so anyways Paul must have overheard and decided to help me out anyways and in the end I was able to get my passport, WOOHOO !?. If you’re reading this Paul I think you deserve a raise, especially with the way you were pretty much running everything up front and everyone would look at you for answers I thought was cool, thanks for all your help & for being a decent human”
“Convenient location with Saturday hours!
This post office gets the job done for basic mailing needs. I appreciate that they have extended Saturday hours which is a real bonus for people who work during the week. The self-service kiosk is quick and easy to use when you just need to drop off a package or buy stamps. Convenient location in Overland Park and usually in and out pretty quickly during off-peak hours!”
“Bill and all of the staff were amazing with helping me to weigh all of my wedding invitations to get the correct stamps and even hand cancelled each letter for me! They were friendly the entire time and made me feel comfortable with putting the invites through the mail!”
“Just move into the area… first time visiting this post office and had to mail out a ton of wedding invitations. I was amazed by Liea’s customer service! I didn’t feel rushed at all. She was so nice and helpful.”
“My father-in-law and I had to rush our passport renewals, which was already a stressful and anxiety-inducing experience. Thankfully, Alisha provided expert guidance and walked us through each step with clarity and care.
She is the epitome of professionalism, deep expertise, and genuine empathy. Thank you, Alisha! We are truly grateful. Bless you!”
“Lovely workers. Denise, Salim and Adriana are awesome.
Seems to be a lot of bad reviews but I think its under new management. The Manager and Supervisors Ive spoke to are friendly and helpful. They decorated the lobby for Breast Cancer Awareness. It is so beautiful. I love it. Keep up the great work y'all! P.S. Parking lot was just redone!.
The person that made the post about mail being left out unattended - if you would have used your eyes you would have seen that was sand bags. They use sandbags for their vehiclea in the winter. ??♀️”
“Seriously the best post office in the area! The employees are so kind. They are speedy to get you in and out the door quickly. I've never had an issue here which is something I can't say about any other post office that I've gone to!”
“Have always loved this location and don't understand the one star reviews. If you get in line behind 15 people, you're going to have to wait just like anyone else.”
10:30AM - 4:30PM
5419 Johnson Dr, Mission
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“Tiffanie was incredibly helpful, and even stayed after close to help me and my wife. If the post office has more people like her, I think they'd have 5 star reviews across America. She was quick, efficient, and very professional, while handling other customers. She took care of everyone before us quickly, and helped out everyone after us, while we were filling out forms, so that we didn't have to wait. Incredible employee!!”
“This place IS a blessing. It’s one of the few location open (mostly it seems) 24/7. Though it can be a little intimidating because the parking lot is lit up but there’s no lit sign, so it may wear closed. It’s also set back off the highway.. not readily noticeable. The area seems safe. But if it was located any where else in town… ?Just keep an eye out and be aware of of what’s going on around you.But… if your a last minute shirt like me!!!Oh it’s a blessing!!!”
“My package was hung up cycling around KC and not getting to it’s destination. If you ever have an issue with your mail or shipping, as I have a few times , the women in this post office know how to get things done. And fast! Are they the friendliest?Not always, but I guess that depends on how courteous you are as well. I have never had an issue with that.”
9:15AM - 1:15PM
104 S 4th St, Edwardsville
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“After talking about it for months I finally made it in and asked myself why the heck did I wait so long. Small quaint place with a great vibe. Love little local diners like this. Food didn't disappoint and Kelly the owner took the time to go over the menu with us first timers and check in on us personally after our food arrived. I had the tenderloin sandwich and fries special which was very good. Looking forward to trying other things on the menu especially the K-32 burger. Owner also explained some of the specials that aren't on the regular menu so look forward to stopping in and trying some of those too! My co-workers all were excited I showed them this Edwardsville treasure and are looking forward to visiting again soon.”
“I used click n ship to get a shipping label, which I had printed off at the post office. The attendant was very informative and friendly, and the service was quick.”
“Ive been here a handful of times and each time I have had a good experience. Sure there is a line sometimes but it’s not like Olathe is some small town. This is a very busy location and its understaffed unfortunately, but thats not the employees fault. Give some grace and be kind, they have processes they have to follow and it can take time!”
8:30AM - 1PM 2 - 5PM
6917 Tomahawk Rd, Prairie Village
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“Easy. Had both self service and counter person assistance. Self service takes a while to type all sender and receiver info on touch screen. I felt bad for the guy behind me.”
8:30AM - 4:30PM
12433 Antioch Rd, Overland Park
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“This branch has very kind employees. They have no control over when your mail arrives at its destination. They serve the customers in a friendly and helpful manner!”
11:30AM - 1:30PM
6540 Kaw Dr, Kansas City
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“This is the first time I’ve had a good experience at the USPS. There’s a woman here named Teri, and she is very kind. She should teach a course to all post office employees on how to serve the public.”