Metro by T-Mobile at 7771 Quivira Rd offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the store’s friendly and respectful staff, especially highlighting Mona’s exceptional customer service. She is known for her knowledge, professionalism, and helpful attitude, making customers feel comfortable and well taken care of. Many reviews mention her ability to fix phones and walk customers through options, often going above and beyond to ensure satisfaction. Visitors appreciate the welcoming environment and the dedication of the team, which encourages repeat visits and recommendations. Overall, Metro by T-Mobile provides reliable service, a variety of phone options, and outstanding customer support, with Mona standing out as a highly valued team member.
Went to Metro by T-Mobile in Lenexa and the store rep ( ana) that helped me knew what she was doing and got me out of the store within 10 minutes
October 2023
This is the only lady that has been able to fix my phone time after time. I appreciate her more than anything. she has great knowledge and amazing customer service skills thank you Ms. Mona
October 2023
Mona was phenomenal... she was fast and efficient. Loved her!
