Tried to get my old plan and she said we don’t have this plan anymore went to a different store i got even better plan than my old one … ( even my old plan was still available)
November 2023
Went to Metro by T-Mobile in Lenexa and the store rep ( ana) that helped me knew what she was doing and got me out of the store within 10 minutes
October 2023
This is the only lady that has been able to fix my phone time after time. I appreciate her more than anything. she has great knowledge and amazing customer service skills thank you Ms. Mona
