FedEx OnSite, a convenient package pickup and drop-off service, offers a hassle-free experience for customers. Located within Walgreens stores, FedEx OnSite allows users to easily drop off pre-packaged and pre-labeled FedEx Express® and FedEx Ground® shipments, including returns. The service also enables customers to redirect their FedEx packages for pickup at Walgreens. While the service is generally efficient, some limitations exist. Customers have reported issues with packages without barcodes, as the staff is unable to print labels for them. However, the staff is often praised for their exceptional customer service, with one customer highlighting the exceptional assistance provided by an employee named Nicole, who went above and beyond to ensure the customer's printing needs were met. Overall, FedEx OnSite provides a reliable and accessible solution for package management, with knowledgeable and helpful staff ready to guide customers through the process.
Had two packages. One had a bar code on it. There was no problem with that. The other one I just had an address. They cannot take packages like that and cannot print out the label so you can mail it from there. I was asked to go elsewhere.
November 2023
Staff was so helpful in helping me print. Be aware there is little phone service
November 2023
Staff was so helpful in helping me print. Be aware there is little phone service