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“#2098. Rob & Jenny were so helpful. Did copies, did fax of documents to State of KS. I am 82 & very hard to do this on my own.
I so appreciate these two employees. Thank you.”
“I just dropped off a few items and wanted to tell you that the older guy with glasses was and always is the nicest! Great hire! Always love the manager too! Always very friendly!!”
“Stephan at FedEx was absolutely outstanding. I came in needing overnight shipping for my mother and passport photos done, and the store was incredibly busy with a packed house and a long line. Despite the pressure, Stephan remained calm, professional, and kind throughout the entire process.
He worked methodically and efficiently, never making anyone feel rushed while still keeping the line moving quickly. He was thorough, diligent, and extremely helpful, making sure everything was handled correctly.
Customer service like this is rare these days, and Stephan truly went above and beyond. Highly recommend this FedEx location because of employees like him!
FEdEx Olathe on Black Bob, awesome job and thanks Stephan!”
“Visited this site today with a last minute request. I have a board meeting tomorrow and needed 8 copies of a lengthy budget. They were very fast and had it done in a very short period of time. This was something I needed an immediate turnaround time on and they came through! Before going there, I had called around and other places said it would be the next day. Mark helped me and was fabulous. I will definitely be back for printing needs again. Prices were a bit on the higher side, but quality was great and met my needs.”
“Bryan was extremely helpful. He made suggestions and talked to me about products and what was on sale. Even rushed my job so I can have it completed in a couple hours. Definitely will be back to do business with him.”
“Had two packages. One had a bar code on it. There was no problem with that. The other one I just had an address. They cannot take packages like that and cannot print out the label so you can mail it from there. I was asked to go elsewhere.”
“Have always loved this location and don't understand the one star reviews. If you get in line behind 15 people, you're going to have to wait just like anyone else.”
“Ive been here a handful of times and each time I have had a good experience. Sure there is a line sometimes but it’s not like Olathe is some small town. This is a very busy location and its understaffed unfortunately, but thats not the employees fault. Give some grace and be kind, they have processes they have to follow and it can take time!”
“Professional staff, answers your questions and prompt response to retrieve package. Temperature screen was done. Allowed to use the rest room. Excellent customer experience.”
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“Jackie and Elayna were both extremely helpful. I needed something notarized and printed. They not only printed what I needed in a super timely manner, but they helped me understand what was being notarized. They were very kind and patient with me. I highly recommend this store!”