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“My husband and I where there to do a transaction. Miriam Hermandez was an awesome employee, very patient and friendly. I couldnt recomend her more! Thank you Miriam you need a raise for sure!!!”
“I took my son to get a new phone today and Luis Reyes helped me. He did a phenomenal job taking the time to answer my questions and explained my bill in detail. He is so polite and friendly, I’ll never go anywhere else!”
“I have had so many troubles with my phone over the years, from little viruses to it running terribly slow. I’ve gone into the store several times for help, and more often than not I was told I could fix it myself if I just followed some instructions.
Today, however, was very different. The new manager was absolutely wonderful. He took the time to truly help me, cleaned up my phone so there are no more annoying pop ups, and he did it all with a smile. He never once complained or made me feel like I was a bother, which sadly I have felt before.
He also went over my plan with me and showed such patience, kindness, and compassion. He is truly a lovely addition to the store. Thank you so much, Mark, for all of your help. I will certainly be returning, and I cannot recommend the Santa Fe location highly enough.”
“I was unfortunately never sent the survey about my experience here, but I also work in cellular and wanted to leave a good review about this location and the experts that helped me. Lee (and the associate he was training) were extremely pleasant. I loved the service while I had it, and even though I was there to cancel & return, they treated me with all the respect of a current customer. Clean interior, fast service, polite staff. Don’t believe every Karen or Ken that spouts off on here.”
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“Our experience at this store was excellent! The sales staff is knowledgeable and they were able to help us with our specific needs. I highly recommend using this store!”