UMB Bank is well-regarded for its friendly and helpful service, especially from tellers like Deanna, who has received high praise for her knowledge and support. Customers appreciate the bank's vigilance in preventing fraud and addressing issues promptly. However, some reviews mention that during busy times, customers may experience delays due to staff being occupied or unavailable. Overall, UMB Bank is favored by many for its commitment to customer service and professionalism, making it a reliable choice for banking needs.
Love my bank!!!! Even better was my teller named Deanna KrannWitter! Sadly she retired. I even got my work to changed from Bank Of America to UMB!! Love it!!!
November 2024
Need more parking space, some parking spaces are extremely narrow.
September 2024
When there is a problem, the bank has come through. They are vigilant in this age of increasing fraud and have notified me of suspicious activity. I appreciate the professionalism and good service.
