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“Man I have to stop for an emergency!!
My toyota highlander was over heating.
Gilbert was a really nice person really Cain I did was available to replace the thermostat thanks Gilbert”
“I came into the store on a Sunday morning with an awkward battery problem for my sons dirt bike. The young man helping me was able to help me fix my issue and walk out with a proper solution. My sons bike started, and everything worked out.”
“Just wanted to give feedback for the team at the Bonner Springs, KS store. Mike has helped me many times and is always willing to answer all my questions and give suggestions. I drive a little further to this location and pass numerous other parts stores knowing that I’ll get great help and quality parts. Thanks Mike and the Bonner Springs store team.”
“Tyler & Ashton helped me with all my vehicle questions, was able to check my battery and alternator & even guided me with the right steps to get my vehicle problems fixed, the best store in town.”
“I went in recently to get a new battery for my car and found they had the best price around. They will install your battery for free, but that's not the selling point. The staff is super helpful and kind. My battery terminals were very loose and while installing, the staff member explained how to replace them myself! Talk about service! He also noticed that Meineke on Santa Fe had left my intake disconnected and my filter box opened, potentially saving me from engine damage!! As a woman, it is always nice when I can walk into a parts shop and not be talked down to, and to have my questions answered without judgement. Super fast service, and though its farther than my usual shop I will be a regular from now on! 10/10”
“Polite, kept me informed, and I was in and out pretty quickly. They did what I came in for but also let me know of an issue with my battery, something I was not aware of.”
“I normally go to O'Reilly for car parts and other automotive things; they have a great selection of parts, fluids, and tools, plus fast delivery of anything they don't have in-store.
This particular visit (Dec 22), I needed to fill the oil in my brother's car that has a small leak. I dropped the oil cap down in the engine bay where I couldn't see it, and I was in a dress shirt which made it hard to lay on the ground or reach into the bay to try to get it.
An employee named Edward came out during his break and offered to help. He grabbed a flashlight, looked around, got on the ground and tapped the oil cap off the undercarriage cover onto the ground, and layed on his back to reach under the car to grab it.
He had no obligation to do that, especially when it took 10 minutes of his break looking for the cap. He seems like a great employee”
“2/22/26 I just bought a bunch of stuff for a service on my van and the guy was awesome. Sorry I didn’t catch his name. Kudos for great service.
Service always good but they didn’t have what I am looking for.”
7:30AM - 10PM
12014 W 95th St, Lenexa
Battery Stores
“Loose battery nut. Gent fixed it, spent 15 minutes. No new battery needed. Tipped the guy $20.00 bucks. This is how you tip. Maybe a buck for coffee, donuts and Uber, door dash. This is real customer service!!!! Went to Autozone first. Closes at 8 pm. They were already closed. Guy said through windows. We're closing down. Showed my phone that said they were open, said cant do.”
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“I have lived in Springfield MO for 12 years. Have always chosen O'Reilly's over all the other auto parts store when I need something (no matter what state I'm in at the time). The customer service is top notch and the parts are always available. I'm very proud to say my son Ian works at O'Reilly's. He has met a lot of amazing people (coworkers & customers) while at this store and others. Always smiling & helping people!! Good job!! Keep it up!!”