Finish Line, a popular retail store, has received a mix of reviews from its customers. The closing staff at the store were praised for their exceptional customer service, going above and beyond to assist a customer who arrived just minutes after closing to purchase shoes for a special occasion. Another customer had a very pleasant experience with a salesperson from France, who was described as a "top salesman" - professional, responsive, and helpful in guiding the customer to the right products. However, a different customer had a less than satisfactory experience, finding the store lacking in the nostalgic atmosphere and customer service they had come to expect from Finish Line. The store was described as "empty in customer service," with workers simply checking for size and not providing any additional assistance or information. Despite this, the store was noted to be clean and well-stocked. Overall, Finish Line seems to provide a varied customer experience, with some positive and some negative reviews.
The staff was super friendly and helpful. Thank you for being Trans friendly ❤️
December 2025
Carrington was amazing he made the pickup process so smooth after the two other guys were complicating things. Thanks alot and Merry Christmas
May 2025
Shout out to the closing staff on Friday 05.16.25. We ordered some shoes for my daughter's graduation and we got to the store minutes after closing, but the wonderful staff went over and above customer service by allowing us to get the shoes. Thank you for the outstanding service
