Firestone Complete Auto Care in Overland Park, KS, has built a strong reputation for reliable and honest auto care since 1926. Located at 9502 Nall Ave, this business offers a wide range of services, including tire sales, oil changes, brake inspections, engine repairs, and routine maintenance. Customers appreciate the knowledgeable and friendly staff who are always willing to help and provide honest opinions. Many reviews highlight the staff’s honesty and willingness to go the extra mile, such as refunding diagnostic fees when issues were not found or helping customers find coupons to save money. The store has experienced some changes over the years, but recent management improvements have restored confidence among customers. The team is known for being trustworthy and caring, treating customers with respect regardless of gender. While some customers mention that service times can be long, overall, the store is seen as a dependable place for auto maintenance and repairs. Customers feel confident that their vehicle needs are understood and addressed properly, making Firestone a preferred choice for those seeking affordable, honest, and professional auto care in the Overland Park area.
Helped me out putting air in my tires with smiling faces!
February 2026
Jim explained clearly what was the problem and how it could be fixed. He fixed it efficiently and in a timely manner with great courtesy and kindness.
February 2026
It was like a dream to deal with this shop compared to the Firestone location that I had used for years. Geoff made things right that that location had gotten very wrong. I can't ding this shop for one thing, the attention to detail and pride in their commitment to service is so impressive. My go-to tire shop now for... read full comment
