Firestone Complete Auto Care in Overland Park, KS, has built a strong reputation for reliable and honest auto care since 1926. Located at 9502 Nall Ave, this business offers a wide range of services, including tire sales, oil changes, brake inspections, engine repairs, and routine maintenance. Customers appreciate the knowledgeable and friendly staff who are always willing to help and provide honest opinions. Many reviews highlight the staff’s honesty and willingness to go the extra mile, such as refunding diagnostic fees when issues were not found or helping customers find coupons to save money. The store has experienced some changes over the years, but recent management improvements have restored confidence among customers. The team is known for being trustworthy and caring, treating customers with respect regardless of gender. While some customers mention that service times can be long, overall, the store is seen as a dependable place for auto maintenance and repairs. Customers feel confident that their vehicle needs are understood and addressed properly, making Firestone a preferred choice for those seeking affordable, honest, and professional auto care in the Overland Park area.
I have to assume the job was done; I didn't receive the usual print-out of the various alignment values. Kinda ticked me off, too late to do anything about it.
January 2025
Two and a half hours for an oil change and tire rotation is too long.
June 2024
I had a good experience at Firestone. Every one was polite and upfront about what needed to be done.
