“Amazing service provided by her and her team. Fast, friendly, helpful. I’m amazed at how great they are, truly. I was in a sticky situation and they made it super simple and provided excellent service. Talk about a bright light in a dark day, and you don’t expect that from an insurance company typically!”
“Just got off the phone with Lauren, and she is just the sweetest! We've had State Farm for about 10 years now. Liam and Lauren have always been kind and helpful! They've never pushed things on us and have always been just as conscious of our budget and needs as we are. I am definitely a happy customer. And though I hope we never need the coverage, I'm confident we'll be well taken care of if we ever do!”
“Alex was very helpful in completing my claim following the total loss of my vehicle. He helped me work with the insurance and made sure all paperwork was completed in a timely manner.”
“Wow! wow! Wow! I honestly thought I was going to be on the phone forever, but they were quick and answered all of my questions swiftly. Ask for Braden, he was amazing. 10/10”
“We recently moved to the area from Maryland. With my first telephone contact I was impressed with the customer service. My further communications with Enrique proved that this office goes above and beyond. We have had coverage with State Farm for 30+ years in 4 different states. I think we have found our forever home and our forever agent!”
“Leslie is our agent when we relocate to KC from Houston for our auto and home insurance. She is very pleasant to work with and very quick turning around with price quote, paperwork, and etc, and the price is very competitive. She always go up and beyond to make sure we have everything for our insurance needs. I highly recommend her and her agency.”
“Isabel is a pleasure to work with. She was very passionate about helping me figure out something on my policy that i discovered was not needed and got it taken care of. I am in hospitality and great customer service is a pet peeve of mine and is sometimes hard to come by. Thank you Isabel for your willingness to help resolve my issue.”
“Callie has been amazing to work with. My parents have used Penny as years for their insurance needs, and when our current rates went up with another provider I called Penny's office for a quote. Callie has been nothing but prompt, informative and very easy to work with. Not to mention State Farm is saving us money over our previous insurance provider. Thanks!”
“Having collaborated with Matt for several years, I can attest to his professionalism and straightforward approach to doing business. I highly recommend him for any insurance needs you may have.”
“Recently several of our life insurance policies were approaching the end of their 20-year term. I was not very sure of what I should do, but Lori Emerick at the State Farm office provided me with all of the options that I could consider. She described the options that I had in detail, but also in easily understandable terms. She provided all the information in a quick, straightforward, and courteous manner, both over the phone and in email form, so I had the figures right in front of me.
With all of the facts and the insightful perspective and suggestions which Lori gave me, the decision to convert the policies to whole life was an easy one. We have actually been a State Farm customer there at Steve Fisher’s office for over 40 years. Insuring our persons, houses, boats, and cars all along the way. In all those years we have never experienced anything less than the exemplary customer service which Lori recently provided. What a testament to a well-run organization with a superb staff!”
“I currently have been going through a hardship and have moved to a different state, and my insurance is lapsing in the next 19 days. I had called to get a quote and Leah Raven was the agent that called me back. We must have had a conversation that lasted over an hour because she was going through every type of avenue that would lead to me having the best coverage at the most inexpensive cost due to the fact that I'm going through a separation right now. She was very sympathetic to my situation, and being that it's a holiday season this is something that I definitely needed and felt comfortable being able to explore those options without feeling I'm going to be ripped off. I've never had an experience speaking with an insurance adjuster or agent that I felt safe with, however, if there's a chance to work with this company again I will not hesitate and they definitely have my business and my trust. If you get the chance to give them a call or are in need of insurance at any level, I recommend contacting Leah Raven. I don't think I'm able to get her number but I'm sure if you call the agency they'd be able to get it to you. Again, I can't say enough about the service that was provided, and look forward to speaking with her as soon as I'm able to lock down some of the requirements for the insurance we discussed.”
“My recent experience with Seth Groeneweg and Javier Ayala at State Farm Insurance was nothing short of exceptional, and I feel compelled to share it. As a business owner with experience in insurance sales, I'm usually quite skeptical when it comes to insurance agents, as it's easy for me to spot when someone is just trying to make a quick commission. However, Seth and Javier genuinely stood out.
From the moment we sat down, it was evident that they had my best interests at heart, rather than simply trying to sell another policy. Their approach was refreshingly transparent, focusing on helping me achieve my goals while ensuring I fully understood all my options—without any "sales-y" pressure. They took the time to explain everything in a way that was incredibly digestible and guided me through the entire application process with ease.
I highly recommend anyone even remotely interested in their services to take the time to sit down with them. Seth and Javier bring a level of professionalism and genuine care that is rare to find in this industry. I was truly impressed by their ability to communicate complex information in such a clear and concise manner. It's not often that I leave a meeting feeling this confident and informed.
Thank you, Seth and Javier, for your outstanding service. I look forward to working with you for the long term.”
“Brandon N. was soso helpful and saved me tons of money on my auto & renter's insurance. He took the time to walk me through everything, review and compare my new policy, and followed up a few days later to check-in and ensure I received my cards. Excellent care and a great deal!”
“Considine Goosehead Insurance Independent Agency is an outstanding choice for your insurance needs. The customer service team is always at your service!! Very professional and polite. I have been with this group for several years now and appreciate all the help and support.”
“I have been with State Farm for over 13 years. Karen is the best. Has always taken care of me and been thorough and professional. Moving in a week or so and even though State Farm is slightly more expensive, I am staying because of their great service. Even when comparing rates with other companies, Karen was fully understanding and caring and went through EVERYTHING with me so I could make the best choice by knowing every detail of my coverage. Thank you for everything you do! PS: Michelle is awesome as well :)”
“Hey, insurance today is expensive no two ways about it....but if you need an agent that's in your corner seeing to it that your needs are met, this is your guy!! He just spent 15 min with me on the phone personally answering a question I had....try that with on-line agents. Nobody wants to pay insurance....but if you're going to, I strongly recommend Chris Hare.”
“Ron has been our agent for many years. His staff is very knowledgeable and extremely helpful. Highly recommend Ron Culp and everyone in the office. They always go above and beyond.”
“Eric Tipton was the agent that helped me get a homeowners and auto policy. I looked into other insurance companies and he gave me an outstanding deal. He is very professional and informative, I highly recommend him to anyone looking for insurance.”
“Storm Bailey was a pleasure to work with, procured great rates for me and my fiancé, and answered any questions we had along the way. Highly recommend doing business with him at KMO Insurance.”