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10AM - 7PM
13444 Metcalf Ave, Overland Park
Mobile Phones
“I came in the other day and had already started working with one employee. I had to wait and come back another day. Chelsie, was the second employee I worked with. She was so wonderful. She helped me through the whole process of adding a line and buying a new phone. She did all of this and still gave the sell/credit to the other employee. She was so helpful and answered all my questions. I was so grateful that she’d still help me even though she wasn’t earning the commission of my sell! Thanks Chelsie!”
“Kay was AMAZING! He not only helped me with my shut down phone, he drove me to my car and jumped me! AT&T would never. Please give this family owned business a chance. They go above and beyond for their customers. Thank you Kay!”
“After waiting 20 minutes or so on a busy Saturday afternoon, we were helped by one of the employees who helped me get a new phone immediately at almost the same price as fixing my old phone! Very helpful and kind staff!”
“Rylee S was super helpful getting my phone set up, she was very thorough and even cleaned and applied the screen protector for me! All her notes were super spelled out as well. Rylee is a rockstar!”
“Came in with an issue on my s24 plus Bianca was great at looking over my device and making sure I left with it working properly! I had some additional questions and she was very helpful at getting those resolved as well”
“I was dreading getting a required SIM card replacement dealt with and was down to the wire on verge of losing service so stopped by this Boost Mobile location with my son today. To my surprise I had a fantastic outing. The free SIM card replacement was just the start. I asked Kay about adding hot spot service and by the time we wrapped up he gotten our 3 family phones pulled together on a 3/$100 plan, added hot spots to all AND our new plan is less than what I was paying prior. More features, less $ and efficient service with a smile and lots of laughs. Couldn't ask for more. You've earned a loyal customer and I will gladly share my experience with others. WELL DONE, YOU MADE MY DAY! THANK YOU!!!!!”
“Edrese, sorry if I spelt your name wrong.
He is FANTASTIC. Worked with my dad and I for several hours. Made sure we understood our options and plans. Gave step by step of payments and processes. Was kind the whole time.
He was even able to do all the upgrading and transfer of the phones while holding great conversation.
All the employees here are amazing but I give 5 stars because of Edrese!”
“Rachael was amazing , I walked in and had no clue what I was doing , she was so patient and kind and explained everything to me !! Walked out extremely happy and relived !! Thank you!!!”
“On this occasion, a person named Raul assisted me. The person who assisted me was very professional and with a lot of patience was able to solve my problem... excellent service!”
“Nevaeh have the best customer skills, I have come by twice and she had made me feel very confident of the usage of my phone, I recommend her highly. I'm a parallel legal and I want to take her to law firm to work with me because she is excellent”
“Had an amazing experience! I had no idea whether or not I was going to be able to transfer my number on a new unlocked phone. When I arrived they were very busy but I was seen in no time and was finished quickly. I really appreciated the quality of service I saw given to everyone and the full disclosure of fees. Have been a metro PCS customer for years and this place is just another testament as to why.”
“I went the store because a liquid detected in the phone…it was a black young lady with long beads that helped me who was super helpful…she found out that need to send the phone back to Verizon and receive a new one the next day….I received the phone and I’m happy”
“Chelsea helped me today buy a new iPad. She was entirely professional. It was the best experience I have ever had bang any kind of technical thing she could not have been nicer. She went over and above board to help me and I appreciate her very much. I’ll try to deal with her in the future. Every time I possibly can I can’t imagine anyone any better.”
“You should definitely go see Chris. He is the kindest and most pleasant associate I have ever worked with. Definitely not pushy and helped me find everything I needed! Great experience!”
“The gentleman at the spectrum store helped my mother's cell phone issue she needed to change the number and the Gmail address on the phone.
As it turns out we found out about selective calling on Monday and it's a beautiful feature now no scammers or anyone trying to sell anything
can call my mother since they're not on her list.”
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“Staff is incredibly knowledgeable, and helpful. Diagnosed what was wrong and provided multiple avenues of options to repair, with costs included. Strongly recommend this shop.”