Verizon is a reliable and customer-focused mobile and internet provider, offering a wide range of services to meet the needs of both individuals and businesses. With convenient in-store and online options, customers can easily manage their accounts, purchase new devices, and schedule appointments. The Overland Park store is particularly noteworthy, with knowledgeable and friendly staff members like Justin, Qwadeyza, Sean, Chandler, and Adienne who go above and beyond to ensure a positive customer experience. Customers have praised the team's professionalism, attentiveness, and ability to resolve issues efficiently. Whether you're looking to switch carriers, upgrade your device, or set up a new 5G home internet connection, the Verizon team is dedicated to providing top-notch service. Customers can take advantage of various conveniences, such as online order pickup, free 2-day shipping, and same-day delivery in select areas. Overall, Verizon's Overland Park location is a reliable and customer-centric destination for all your mobile and internet needs, with a team of knowledgeable and helpful professionals ready to assist you.
Bailey was great to work with and would highly recommend working with her
July 2026
I was early to my appointment and Hank Lobaugh checked me in right away. I canceled my home internet service. He got my service taken care of and is sending the router back to HQ.
July 2026
The manager here is easily one of the best I've ever met. His name is Mohal, and his professionalism, kindness, and attention to detail truly stand out. He goes above and beyond to make sure everyone has a great experience. Outstanding service!
