The United States Postal Service at 9727 Antioch Rd is highly regarded by customers for its friendly, efficient, and reliable service. Many reviewers highlight that this location consistently offers quick service, with lines moving fast and staff being helpful and courteous. Customers appreciate the presence of multiple clerks at the counter, which helps keep wait times short, even when the parking lot appears busy. The staff, including individuals like Steve, have been praised for their helpfulness, especially in challenging situations such as getting fingerprints done with malfunctioning machines. The post office also provides walk-in passport services, with reviewers praising employees like Vivian for going above and beyond to assist them, making the experience pleasant and smooth. While some reviews express dissatisfaction with certain interactions, such as being treated poorly or questioned about media mail packages, these are often contrasted with the overall positive experiences at this location. Customers note that, compared to other post offices, this location stands out for its customer service and efficiency. The facility manages to serve many customers quickly, providing secure, reliable, and affordable mail and package delivery to millions across the country and around the world. Overall, this USPS branch is seen as a well-run post office that values its customers and strives to deliver good service.
The Mail Clerks here are very informative and helpful!
April 2025
I have never experienced such kindness at a post office before. The staff were friendly, knowledgeable and professional. They were so sweet with my kids too.
January 2025
Steve was incredibly helpful with getting my fingerprints done. Despite the machine being glitchy, he was able to get it working and help me do my fingerprints after a day of trying various post offices. Thank you Steve!
