Cox Store in Salina offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices, all designed to keep customers connected at home and on the go. The staff is generally friendly and knowledgeable, providing quick and personalized support whether customers are picking up equipment or exploring new plans. The store itself is clean and well-maintained, creating a welcoming environment for visitors. Customers appreciate the convenience of in-store assistance, which often helps them avoid the frustrations of dealing with the company's online system or customer service over the phone. While some reviews mention occasional staff differences, overall, the store is seen as helpful and efficient. Customers are encouraged to take advantage of exclusive offers on Internet and Mobile plans and enjoy the latest devices and accessories. Despite some dissatisfaction with the company's policies and pricing, Cox Store in Salina aims to provide reliable service, speed, and support to meet customers' connectivity needs.
Good experience. Very helpful and took care of the concerns
June 2025
The connection is very inconsistent and is very spotty. I even tried another router, had new wires installed and still got an inconsistent connection. Also near impossible to get connected to someone over the phone for help.
March 2025
I've had excellent experience with Cox, and have been a satisfied customer for many years. I just wanted to switch to fiber because I heard about its many benefits. Thanks again for your attention to any technical difficulties I have had over the years and I wish you all well!
