The Home Depot in Topeka, KS, offers a wide range of home improvement supplies, tools, appliances, outdoor furniture, building materials, and gardening products, making it a convenient place for both DIY enthusiasts and professionals. Customers appreciate the helpful and knowledgeable staff, with specific praise for employees who provide excellent customer service. One employee, Tristyn, was highlighted for her courteous and patient assistance with order placement, giving customers confidence in their purchases. Another staff member, Susan, along with Mason, was recognized for making the process of buying a washer on the floor easy and smooth, exemplifying great service. Customers also noted the store's caring staff, with an employee noticing a customer was dizzy and offering water and assistance, demonstrating genuine concern. However, there were some negative experiences, such as an employee named Keith who was rude and ignored customers, which was disappointing. Additionally, there was a minor issue with finding an item, as wrong information was given initially, leading to multiple trips. Overall, the store provides a positive shopping experience, supported by friendly staff and a wide selection of products, though like any retail environment, it occasionally faces service inconsistencies.
Not very friendly or helpful. They always have just about everything you need at reasonable prices, just not as helpful as I remember them being.
January 2026
We purchased a refrigerator and range in December of 2025 and want to give a shout out to Vicki Reitz, appliance specialist, for her GREAT customer service. She was informative, patient, knowledgeable and a very nice lady. The delivery crew was great as well, but I don't know their names.
January 2026
Brian was very very helpful. He made my visit so much easier. Solid worker.
