“Grace at this location on Topeka Boulevard was a saving grace to us. She helped navigate through a very critical and difficult situation with respect, professionalism, kindness, and compassion. Please make sure she’s celebrated and recognized. You have an amazing employee here - lucky you!!! Thank you, Grace - Sandra”
“Got my monthly service activated today.
The Boost Mobile clerk was very helpful and knowledgeable. I Door Dash and need reliable Wi-Fi and Boost Mobile’s got me in motion once again. Thanks Boost Mobile!”
“I changed stores. Was at S. Topeka Blvd. Changed to N. Rochester Rd store. Difference was like night and day. Very good customer service. They went over and beyond my expectations. That's my store now.”
“These guys are awesome!! Thank you to Ryan, he did an excellent install of our Fiber Optic Wifi! It runs amazing, the install was clean, and he was very nice to my family. Thank you as well to Marcus, he was very helpful in understanding my deals and my account. Everything was set up nice and easy for us to use. We are so happy to be working with you & very happy with our wifi!”
“Super nice people that work there. Every time I've gone in I've always had great customer service given to me all while they're doing a million things at one time”
“After being there for about 10 minutes without being greeted, a man came out from the back and instantly greeted us.
The man, Domingo , was very personable .
My SIM card was not working . He explained what he was doing to try to fix it as he did it .
He did fix my problem and very quickly! He was very professional!
If I have any problems in the future , I will definitely go back and ask for Domingo!”
“I went to T Mobile on Wanamaker Rd in Topeka. I was so pleased with the service. Isiah and Jashua were so professional and very helpful. Isiah answered all my questions and was very patient as well.”
“A little more expensive, internet,phone TV provider than some but so far ok product. Had one interaction w sales provider that was quick and solved my problem easily.”
“ On Monday, My 13, 2024 on Gibbons Rd in Grant Township, St Clair County, MI I had a very pleasant experience with two of your installers. Juan and his partner, whose name I do not know, but who was a soft spoken southern gentleman who was buit like a linebacker, did a very clean, professional install from the road to my house, of fiber optic cable. They accidentally cut my invisable fence line, which we discussed, but I figured I could just fix it on my own, so I sent them on their way. When I attempted to fix the line I was unable to locate it. The next day I called to ask if someone could come back at some point and assist me in locating the wire. It was incridable, but within a half hour of my phone call Juan and his partner were at my door letting me know they were going to repair my invisable fence. They did repair it within 15 minutes, very beautifully with no damage to my lawn. When the repair was completed they insisted on testing the fence line to be sure everything was ok.They did such a good job and so quickly. They were so courteous and very concerned that I was completely satisfied with all the work done. This is customer service at such a level that I have not experienced in a long time. Their competency and genuine care for quality work was very impressive. Both of these men should receive a special commendation for the excellent face they put on Mercury Broadband.”