“As soon as I entered, I was greeted and was promptly assisted with all my concerns and needs. Went above and beyond the assistance. I would recommend this particular store to everybody. Thankyou for a great experience”
“Got my monthly service activated today.
The Boost Mobile clerk was very helpful and knowledgeable. I Door Dash and need reliable Wi-Fi and Boost Mobile’s got me in motion once again. Thanks Boost Mobile!”
“I changed stores. Was at S. Topeka Blvd. Changed to N. Rochester Rd store. Difference was like night and day. Very good customer service. They went over and beyond my expectations. That's my store now.”
“I was in Topeka for a short time over a weekend and I broke my phone. This store was the closest one to my hotel. I dropped in without an appointment. Danielle helped me resolve my situation. In my humple opinion, she went above and beyond with her customer service. I thought I would have to replace my phone. She analyzed it and said I just needed a repair. She helped me navigate my phone insurance and got me set up with a repair shop close by. All while she was taking care of other customers who walked in. I wasn't in the store more than 15 minutes or so. The most inportant thing that I want to mention was her "bedside manner". She was very witty and fun and I appreciated her very kind way. I wish she was in the Kansas City area becuase I would go back to her for everything! Great Experience!”
“I didn't have an appointment, but was greeted immediately. And I had my 2yro daughter with me. I was helped quickly and it didn't take long at all to fix my problem. Thank you Verizon”
“I went to T Mobile on Wanamaker Rd in Topeka. I was so pleased with the service. Isiah and Jashua were so professional and very helpful. Isiah answered all my questions and was very patient as well.”
“A little more expensive, internet,phone TV provider than some but so far ok product. Had one interaction w sales provider that was quick and solved my problem easily.”
“ On Monday, My 13, 2024 on Gibbons Rd in Grant Township, St Clair County, MI I had a very pleasant experience with two of your installers. Juan and his partner, whose name I do not know, but who was a soft spoken southern gentleman who was buit like a linebacker, did a very clean, professional install from the road to my house, of fiber optic cable. They accidentally cut my invisable fence line, which we discussed, but I figured I could just fix it on my own, so I sent them on their way. When I attempted to fix the line I was unable to locate it. The next day I called to ask if someone could come back at some point and assist me in locating the wire. It was incridable, but within a half hour of my phone call Juan and his partner were at my door letting me know they were going to repair my invisable fence. They did repair it within 15 minutes, very beautifully with no damage to my lawn. When the repair was completed they insisted on testing the fence line to be sure everything was ok.They did such a good job and so quickly. They were so courteous and very concerned that I was completely satisfied with all the work done. This is customer service at such a level that I have not experienced in a long time. Their competency and genuine care for quality work was very impressive. Both of these men should receive a special commendation for the excellent face they put on Mercury Broadband.”