The AT&T Store in Topeka is known for its exceptional customer service and a wide range of products, including phones, tablets, smartwatches, and various connected devices. Customers appreciate the helpfulness of the staff, particularly Amanda, Zack, and Kandice, who go above and beyond to ensure a positive experience. Many reviews highlight their patience and willingness to assist with setting up new devices and addressing customer concerns. Despite some initial difficulties with transitions from other providers, the team at this store works diligently to resolve issues and ensure satisfaction. The store offers flexible prepaid phone plans and popular unlimited data plans, all supported by nationwide AT&T 5G service. Customers often express gratitude for the time and effort the staff invests in helping them, making this store a preferred choice in the area. Overall, the AT&T Store in Topeka is highly recommended for anyone looking for reliable service and support.
Kandice is so suited for her job!! She was exceptional. I am not tech savvy and she explained things with respect and helpfulness that is better than any place I've ever used for phone service. Helped me get approved for FirstNet. Amazingly good and not Pushy. You need to clone her!
September 2026
We visited 2 times and each time problem solved. The second new visit took more time because we are Seniors. Thank you ATT for your patient expert reps.
December 2025
Grace at this location on Topeka Boulevard was a saving grace to us. She helped navigate through a very critical and difficult situation with respect, professionalism, kindness, and compassion. Please make sure she’s celebrated and recognized. You have an amazing employee here - lucky you!!! Thank you, Grace - Sandra
