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“I worked with Bailey on getting a renters' insurance and vehicle insurance policy set up as I was workign on moving to Wichita. The entire process was smooth and straightforward, and communication between State Farm and myself was excellent throughout.”
“Consistently excellent customer service from a great team at State Farm. It's truly a pleasure working with such a friendly and helpful office.
Adding to my earlier comments, Viviane has been extremely helpful and professional every time I have had a question.”
“Sydney is simply the best. Very polite and easy to speak to. She answered all the questions I had. Gave me a quote, then set me up with insurance within minutes. Highly recommend”
“During a road trip I hit a deer and did major damage to my car. Danielle provided tremendous help and encouragement throughout the entire process of filing the claim and getting repairs scheduled while far from home. She checked in with me several times over the next few days and again once I returned home. Her expert care and attention allowed me to continue with my plans and enjoy my trip, knowing my car was being taken care of and would be ready for me at the end of my trip. She even helped me add on rental car coverage (very inexpensive--here's your sign to add it now) so I won't be out that expense next time.”
“David Curry State Farm has exceptional customer care and it matters most when you don’t expect to need it. Thanks to David and his team for always being there.”
“So glad I called Kevin Rathert office and spoke with James H. They saved our family so much money on my home insurance and autos. Took the time to explain everything to me. This office was very kind.”
“We have had our Insurance with State Farm through Dean since the 1990's. Haven't considered changing even one time because service is as important as price. Dean and his staff are wonderful to work with.”
“Haha ? I have been an Allstate customer for quite some time. About a year ago my auto/motorcycle policies renewed there was a mix up with my auto-pay because I had gotten a new debit card, I caught it the day after they were to be drawn out and got it fixed. Fast forward to the next renewal and my auto/ motorcycle policies went up $75/$30, called them to find out why and they told me that it was because I hadn't had continuous onetime payments in the past billing cycle. I think that insurance is a scam anyway, but we have to have it and for allstate to do something like this to a long time customer who corrected the problem within 24 hours is EXTREMELY POOR business!
EDIT: I do have to say that Jon Emmit has been very helpful and a stand up guy . He has always been very helpful and quick to respond to me, that being said he reached out to me soon after my original review unaware of what was going on and made sure that it got corrected quickly and I was reimbursed. THANK YOU JON EMMITT!”
“Tammy and Marla both reached out to make sure the claim process was going well, and to let me know they were there to help if needed. They are always available to answer questions and tell me about options that might benefit me.”
“Elena was very professional courteous and helpful and patient I waiting to.get back to her and staff as I'm.going through some medical issues and upcoming surgery for cancer so I'm very appreciative if all there and again Elena
.thank you James Rangel ?”
“Paul and his staff are amazing! Unfortunately had a run in with a mouse and my car wiring of all things. They took such great care of me. Answered all my questions and made this crazy experience not so bad in the end. They literally took care of everything, all I had to do was make the phone call to them. Thank you Paul and Gene at State Farm in Wichita Kansas!!!”
“Tod and his office staff are great! They are responsive, friendly, and aren't pushy like other insurance companies. Reach out to Tod with your life insurance needs!”
“We had a fantastic experience from beginning to end. The service was professional, timely, and exceeded our expectations. Everyone we interacted with, especially Keri was so very helpful, knowledgeable, and made the process smooth and stress-free. We truly appreciate our agent Keri her attention to detail and the extra effort to ensure everything went well just made the process enjoyable. We Highly recommend her and State Farm
Thank you Keri”
“Cynthia has been awesome in helping with some recent claims I've had. She is very responsive to emails or phone calls. It's possible to deal directly with SF Corporate online, but when I don't get responses there Cynthia has been extremely proactive in getting answers for me.”
“I have been a customer of Lien's Office for several years and I have never been more happy with an insurance providers branch office. Every single time I have to do anything involving insurance, additions, removals, or changes to my policy, Lien’s expert team is always right there with all the answers and support I could ever need. They are familiar with me as a customer and when I call I always get the MOST friendly service. I just wish all companies did customer support like Lein Nguyen’s State Farm branch office! I cannot recommend them enough!”
“Zachary quoted me for vehicle insurance and was very polite and kind. I had many questions as I was very curious about the different offerings that were available and Zachary was patient and thoughtful answering all my questions to my satisfaction. Highly recommend these services to any possible new customers out there looking for any type of insurance services.”
“Seth Harper provided excellent customer service. We were inquiring about insurance rates for home and auto. He followed up with us to see if there were any questions needing answers. Thanks, Seth!”
“They do what they can to help you find the best possible lowest cost of insurance for you. They help to answer any questions or concerns that you may have, my insurance rep Manny is the best! Both me and my mom have had him for years now and he is wonderful.”
“I just switched over to Allstate today from Geico after being with them for 6 years, and I have to say… I am absolutely blown away.
On my very first day with Allstate, my car broke down and I honestly panicked. I remembered my agent Kim telling me, “No matter what time it is, just call me.” So, I did. She didn’t just answer—she went above and beyond. Kim gave me her personal number, got to work right away, and even came out to where I was stranded to sit with me until the tow truck arrived.
What really stood out was how much she cared about me as a person. She could tell I was panicking inside (even though I tried not to show it), and she went out of her way to reassure me that everything was going to be okay. She stayed calm, kept me grounded, and made sure I felt safe the entire time.
Kim and her team (shoutout to Scooby!) worked quickly to get everything handled and made sure I got home safe. That type of genuine care is something I’ve never experienced in all the years I was with Geico.
I can honestly say they have my loyalty from here on out. This wasn’t just customer service—this was real compassion and dedication. If you’re looking for an agent who actually shows up for you, Kim is the one!!?❤️
Thank you again, Kim!”
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“I love this insurance office. I always get prompt and polite service. Mandi and Mike are both knowledgeable team agents. I trust them with all my insurance needs. Having been a State Farm team agent myself, I appreciate a great experience.”