Large banks do not take care of elderly, Three month ago , I switched to Fidelity, and had a great experience at Wichita 's Harry location.I was helped thru moving my Social security,and all prepaid monthly bills, The banking crew were all friendly,opened doors when possible, Cudos to Samantha and team. Vicki M
September 2021
Went in to have a property deed notarized, since the seller was the only party with a fidelity account, they refused to help. Poor practice and service for their clients, especially those with business accounts. Emprise had no issues handling this for us.
March 2021
My husband's payee banks through here and because of that reason they are denying us our own personal checking account for our work money. Terrible customer service. Will never come to this bank ever again.
