Metro by T-Mobile at 2401 S Seneca St provides prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Multiple reviews highlight excellent customer service at this location. Staff members are described as friendly, kind, helpful, and knowledgeable. They walk customers through plans and products, resolving issues quickly. Specific employees received praise for going above and beyond, helping with new phones, upgrades, and internet service, ensuring customers leave happy. This location is favorably compared to others, with customers stating they received the best service here and will continue to bring their business. The service is noted to be great, with staff willing to assist in both Spanish and English. The store offers unbeatable prepaid plans with unlimited talk, text, and data. For reliable service and helpful staff, this Metro by T-Mobile store comes highly recommended by its customers.
Letty is always very helpful when I stop in, helping me get great deals on devices and plans. If she can't figure it out, she's not afraid to take action by getting on the phone with Metro to get it done.
April 2024
The girl's working there were almost too busy because both were staring at their phones, ironic huh?
June 2023
Good customer service in Spanish and English, especially Dayana the Cuban, that lady is the best, she helped me and I left MetroByTmobile happy and happy, thank you ??
