Metro by T-Mobile at 2401 S Seneca St provides prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Multiple reviews highlight excellent customer service at this location. Staff members are described as friendly, kind, helpful, and knowledgeable. They walk customers through plans and products, resolving issues quickly. Specific employees received praise for going above and beyond, helping with new phones, upgrades, and internet service, ensuring customers leave happy. This location is favorably compared to others, with customers stating they received the best service here and will continue to bring their business. The service is noted to be great, with staff willing to assist in both Spanish and English. The store offers unbeatable prepaid plans with unlimited talk, text, and data. For reliable service and helpful staff, this Metro by T-Mobile store comes highly recommended by its customers.
Lyric helped me get a new phone plan and I highly recommend
June 2026
Natalie was Amazing at helping me get a phone I would highly recommend
May 2026
Lady was friendly. stood there for an hour to find out she couldn't help though. they should put some chairs by the front desk for ppl who cannot stand that long!
