Metro by T-Mobile receives reviews highlighting excellent customer service from specific staff members. Customers describe the service as great, amazing, and very good. Staff are noted for going above and beyond, being very knowledgeable, fast, and very professional. They are praised for taking time with customers, listening, and helping to get promised deals and even better ones. This positive service is contrasted with experiences at other locations described as not helpful, where staff did not care to listen and argued. The reviews collectively thank the staff for their great service and good treatment, proving that good service goes a long way.