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“Christa Ellerbee at the front register at the Cold Spring store was very helpful yesterday. I called to inquire if TractorSupply had a Craftsman mower blade. (Home Depot does not carry Craftsman) She was willing to run back to the blade area and confirm the model was in stock and provided a price over the phone. It saved me a trip confirming this. She had it sitting at the front desk and politely and helpfully rang it u. Away I went. Thanks Christa for your extra effort. That is all it takes is that extra little effort and is so rare in this day Of course a lot of companies are overwhelmed due to shortage of workers but Christa didn't care. She made up for the slack. Thank you Christa.”
“One of the cleanest fish stores I’ve visited. The tanks are well maintained and the fish are healthy and high quality. You can tell a lot of effort goes into their care. Always a great experience.”
“Grooming from Jeremy & his team are fantastic! My German Shepherd hates having his nails trimmed & Jeremy always does so well with keeping him calm while still doing a great job. He always comes home looking fantastic when he gets groomed too”
8 - 9AM 2 - 6PM
5004 Salem Rd, Cincinnati
Pet Stores
“I would never trust anyone one but Aunt Dawn and her employees with my baby. The way she goes above and beyond is unmatched. My baby has medical issues and she took care of her like she was her own fur baby. Thank you to you and your staff for giving me and my family a worry free vacation.”
“Love Strausse Dog & Shirley! Shirley is a professional dog groomer and business owner, with years of experience.. and is an all-around wonderful person! The store has many healthy pet food & treat options, as well as cute accessories. I enjoy talking with Jeff, and he has given me good pet nutrition info. Reasonable pricing on services and goods. My pups have always received great grooming. (+ NO unhealthy perfumes or shampoos are used) Been a customer for over 5 years & wholeheartedly recommend Strausse Dog.”
“Chris was AMAZING help today! He took the time to troubleshoot one of my chickens symptoms and engaged in conversation with another shopper and we all discussed this and agreed the chickens symptoms and solved my issue!
And helped with my plant solutions.
Wow ! A one stop shop!
And with patient and friendly service. That’s rare in this day and age.”
“I always have great service at this Pet Wants. The young man that works there is nice and answers whatever questions you have. You can get a sample of their food if you want to try it. I have done this in the past and I am so glad this Pet Wants does this. It helped me to see if my pets like the selection I was going to purchase.”
“We take our small poodle whenever he needs to look and feel his best. The ladies at Dirty Hary’s never disappoint! They have a safe environment for our little guy to hangout until I can pick him up after work. Will be a customer as long as they offer services.”
“Been getting my food from Jeff for years now and I can’t be more satisfied. Best prices on chews and treats hands down, good quality and the food delivery service has been crucial for me ? thank you Jeff”
“Been going to the Eastgate location since April 2025, had a small issue with his nails and just brought him in today and Mia was wonderful with him and understood our situation. She stopped what she was doing to make sure he was taken care of. Mia was so kind and patient with our Duke!”
10AM - 7PM
7769 Five Mile Rd, Cincinnati
Pet Stores
“Made it easy for a quick in and out trip. I had never been to this location before, an employee greeted me and asked if I needed any help, he then pointed me in the direction of my items. You don’t get service like that everywhere nowadays”
“Love the best nest outlet! Lots of treasures for my garden. I went in knowing that these are outlet items sold at a reduced price due to some imperfections. I found some things I’ve been wanting for my garden at a great price. Thank you!”
“I adopted my dog from this shelter. They were very caring. Shelters are stressful for dogs, and the staff went out of their way to help my dog until he was adopted.”
10AM - 7PM
156 Pavilion Pkwy, Newport
Pet Stores
“I’ve done 20-30 delivery orders here as a driver and every time, no matter how crammed and busy the place is (tip: go weekdays before 4pm) the staff is always kind and helpful at finding stuff and making checkout as smooth/fast as can be. That being said I’m sure they’d benefit from having a 2nd register open at peak yet this seems rare, and I can’t comment on the grooming, med services or fish that other reviews point out. All I know is if I were a pet owner, I’d likely choose this store to shop in-person, given the consistently great staff and overall cleanliness that many others lack. Keep it up Newport Petsmart.”
“I’ve gotten all my mini schnauzers her and the customer service is so great. That is why I keep returning there and I always look for Alex or Rebecca because they definitely have the best customer service ever”
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“Great place always so friendly and helpful always have what I need for deer season Coen seed salt ect I live about half hour away but it's always worth the cruise to get what you need in one place ?”