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8:30AM - 4:30PM
2701 Alexandria Way, Highland Heights
Post Offices
“I tell you wat that postmaster no's his business with a total overhaul of the statement employee! ? If only half of the wrk force in the US was ? dam for got we are or should I say we lost our country an after they stop paying theses illegals to come an destroy our country then they will come an take over, sad very sad”
“Said my package of live plants was delivered to my address and wasn't there, or on any of my neighbor's porches. Very unhappy but they went to great lengths to tell me where it WAS dropped off so I could find it. Go in person with any issues and the sweet lady at the counter can help with just about anything”
9AM - 12PM 1 - 5PM
111 E Southern Ave, Covington
Post Offices
“Very nice guy verified my identity for change of address in all of 2 minutes. Two other locations I visited asked for additional proof of IDs that which the email did not indicate were required.”
“If you are looking for a place for the fingerprinting service, this is the one! The staff member who helped me was very professional and helpful. My hands are usually greasier than other people, so the fingerprinting machines at USPS (which are quite bad) often fail to recognize my fingerprints. The officer who helped me exactly knew how to make the equipment work! If you have a similar issue, consider this place for your fingerprinting.”
Open 24 hours
1601 Monmouth St, Newport
Post Offices
“Fed Ex has gone out of their way to be helpful with my employer, and their delivery associates are always kind. With us being a medical practice, many of our packages are time sensitive. These employees have gone out of their way to be helpful during this holiday season. Northern Kentucky Eyecare appreciates these above and beyond workers!”
9:30 - 11:30AM 12 - 5PM
24 S Ft Thomas Ave, Fort Thomas
Post Offices
“Have been shipping packages here for years. Elle has always been incredibly helpful and has saved me lots of money on shipping tips with my packages. So glad to have this office in town!”
“Always professional and putting people first. This location reminds me of a good old rural post office where your politeness to them is rewarded in kindness and a welcoming environment. In this instant gratification world, this is a nice place to pause and get back to connecting.
If in a hurry and want to just execute your mailing tasks, please get acquainted with the USPS website. You’ll find it will help you get in and out of the post office quickly and just give them a wave! ?”
“I have had nothing but pleasant experiences and great service from this office. All the workers are friendly, courteous and helpful and helped to solve any problems or answer any questions I've had. Government jobs are often very stressful and especially in recent climate. Show kindness and you'll get kindness.”
“This is the best USPS I've ever gone to. From the minute i walked in the door the staff was accommodating, personable, and helpful. Since Millenials don't mail things, it was nice to be guided through the process of sending a package to a friend with such an easiness. Long live the USPS”
“The people who I reached out to were very understanding and helpful! I was struggling to find several packages and I was at a loss. The people from here personally looked into it and found all 7-8 packages I could not find, by far the best experience I’ve ever had. I cannot express enough how grateful I am, and how helpful they were in my situation.”
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“After not receiving a package which was marked as delivered, I filed a claim with the Alexandria Branch of the United States Postal Service. I received a timely phone call from the Alexandria Branch, who informed me that they personally investigated the matter. They checked the mailboxes at my apartment complex to assure it had not been placed in a different mailbox by accident, as well as the special package boxes within the apartment complex clubhouse. They personally spoke with staff at the apartment complex in another attempt to locate the package.
Though they were unable to locate the package, they sincerely apologized for the oversight and directed me through filing the appropriate claims. I am so grateful for all of the assistance I received in this matter.”