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“Called to get help with possible scammers. Omni jumped right in to examine my account. Got a second opinion from her manager and assumed me my account was okay. It’s refreshing to interact with someone that takes pride in their job. Thanks Omni!”
“Went into the Wyman branch this morning. Nervous! Needed a loan for family vacation coming up. Andrea listened to me. Heard me, and quickly dissolved all my fears. In very little time I walked out of her office with a smile on my face and peace in my heart. Just booked the motel for my sister and I to go to our annual Family Picnic!!!
Thanks Andrea!!!”
“Carrie Schneidtmiller at the Okolona Branch is beyond amazing to work with! I just got my 3rd vehicle loan from her and she is so kind, her customer service is top notch and she’s remembered me since my first loan. She makes everything simple and gives you all your options. I live 4 hours away, but I will always use Carrie. She feels like family and takes care of everything. You don’t have to be local to use her. I promise you won’t be disappointed. She’s the best!”
“Made a joint account today with my wife Cameron made it super easy and gave amazing advice for us. I’m. 25 years old and he helped me understand great financial opportunities.”
“Desiree Reid at park community has exceptional customer service. Exact service and attitude members need when it comes to finances which can already be difficult for some. I go out my way to go to that office. Bad experience in the highlands office & with a loan officer. Truly appreciate you!”
“I applied for a Holiday Loan and it was by far the easiest thing I’ve ever done in banking.
The process was simple and easy to follow.
There response time was minimal and Hope D was there the whole to answer all questions.
If you are in the market for a loan or a Credit Union you owe it to yourself to go with Advancz.”
“I love the experience I had with Kelsey on buying our first house she took the time out of her day to any answer questions I had she is amazing and funny loved meeting my amazing team! Would definitely recommend to everyone was the smoothest transaction ever!”
8:30AM - 5PM
9300 Shelbyville Rd Ste 100, Louisville
Banks
“I’ve had great experience working with Clayton Rodgers. He has been very responsive and available. He is knowledgeable and takes his job seriously. I highly recommend him.”
8:30AM - 4PM
3827 Shelbyville Rd, Louisville
Banks
“I use Eclipse bank for my business and personal. Michael, Gabriel, and Justin are always ready to help out at a moments notice, and are personable when I come in. They highlight all the good about banking local. Give them a try!”
“Can't believe it. I called and the lady was nice unlike the other banks in the area. She couldn't fulfill what I needed due to policies but she tried to help point me in the right direction as I'm from out of state. Thank you.”
“I have worked with this branch for several years. Every member of the staff from the branch manager on down has been friendly, competent, and accommodating. They are all a pleasure to work with.”
“Awesome bank so far. My only issue is that I'm used to making cash deposits and after I deposited 100 dollar bill I never received a receipt verification on my deposit.”
8AM - 4:30PM
8901 Greeneway Commons Pl Ste 200, Louisville
Banks
“After my initial review of American Farm mortgage, the CEO of the company gave me a call the next morning, to apologize for how the companies representative handled the situation. He was very well spoken and wanted to know what happen and what needed to be done to fix the situation. After a hour conversation with him, I came to the realization that they do care greatly about there customer experience because as he put it they work for the customer and customer can always leave to find another bank if there not happy with the customer service. To me this was a huge plus with the possibility of working with a bank, one that's willing to apologize and work with you to see whats needed to improve.
I personally still wouldn't work with chip pratt from NY but i am willing to give them another try to see how good other representatives can do.”
“When I needed a business loan, Mark Hardin was very professional and made the process smooth. I enjoy my new digital equipment at work and quite happy with the loan terms. Local bank with local decision making ability!”
8AM - 5PM
5900 US-42, Louisville
Banks
8 AM - 5 PM
4350 Brownsboro Rd Suite 210, Louisville
Banks
“These people here make it a pleasure to do business with. Simple fast easy .I've never had. Banking experience like this. Thank you Jessica and LeAnn for setting up my account financing me a new vehicle and helping me refinance my 2019 Jeep Grand Cherokee in just a few hours. Saved me thousands.”
9AM - 5PM
9519 US-42, Prospect
Banks
“I took my 92 year old Mom to the bank this morning. We got there 5 minutes early and waited in the car. Prior to opening, a well dressed young lady, maybe the Mgr, walked out and assisted my Mom into the bank. She was very pleasant. Then upon leaving the teller walked her out to my car and opened the door for her
This type of customer service deserves recognition! Great customer service. Thank you!!”
“Excellent bank with excellent service. Came here to sort out some accounts for my Grandfather and was met with kindness and patience. Major compliments to Brandon for being so easy to understand and work with. My Grandfather doesn’t remember much, but he always remembers Brandon. Thank you guys for making him so happy!”
9AM - 5PM
3099 Breckenridge Ln #109, Louisville
Banks
“Long-time family credit union. Courteous staff, willing to answer questions. Drive through is a good feature. Several locations available in the Louisville area, and other places in the state.”
“The branch manager Leeann went above and beyond to help me open a secured account to work on my credit. Leeann was so helpful and made me feel at ease in a very stressful situation due to this was my first credit card and I was always scared but Leeann made the process painless. She called to check and make sure I was happy with my choice and could really tell that she cares about her customers. I would definitely recommend this branch and this manager to others. Thank you for caring”
“I used the drive thru and it was quick and easy. The Teller was nice and had me on my way in 3 minutes.There has never been a long line and I've been a customer for 4 years. Love it!”
9AM - 4:30PM
6446 Outer Loop, Louisville
Banks
“Julie was awesome as usual!! She was able to help me with a banking situation in very fast time. I have known her for many years and she is one the best employees you have.”
“Polite, Respectful, Intelligent Staff, They know what they are doing. Some of their fees are a little more than some other banks but other than that. This bank is definitely on my top 5 best banks.”
“rediculous to have a beautiful building called a bank that has no cash,1 sometimes 2 employees that cant help you other than show you where the video teller is. i waited at the drive up video teller for several minutes before the guy in front of me got waited on, i finally got out of line and walked inside for another extended wait behind someone else at teller screen trying to remedy a business account all the while 2 employees standing in the bank were in idle chit chat talking to each other. i asked why park has not turned this bank into a restaurant as it would serve the public better. i then went back to my car to try the drive up teller again and once again an extended wait. hire people or close up. it is not a convenience.”
“I had a great experience today with Mason Woods. Very professional, very helpful, friendly and informative. I’m a newer client that is still learning the ins and outs of my account and he helped me quickly on my lunch break with time to spare! Thanks Mason and SYB! Looking forward to banking here!”
9AM - 5PM
4908 US-42, Louisville
Banks
“This is not our primary bank, we moved some distance away a few years ago, but we still do business here. We have always found the people here friendly, courteous, prompt and helpful.”
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“Missy is always there for anything we need, and we are very needy! Doesn’t matter what the issue..as a walk in or a phone call, she is patient and willing to go the extra mile!!!!!”