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“Miriam and Haley were 10/10 helpful in setting up my business and personal accounts. They were extremely knowledgeable, friendly and truly went above and beyond! Would absolutely recommend”
“I worked with Terri at Transcend in opening a savings account and then adding my husband and then making it a high yield account and then....needless to say she has done ALOT for us at Transcend. Just a wonderful, patient, Knowledgeable, and pleasant person to work with. Thank you Terri, and Transcend, for all do for us! The Chrappas.”
“Made a joint account today with my wife Cameron made it super easy and gave amazing advice for us. I’m. 25 years old and he helped me understand great financial opportunities.”
“The best financial institution that I have ever had. The best friendlest staff I have ever had taken care of me as well the business.. I will always be a loyal account owner till the end of my time When you walk in to the building only 1 time a month they know your name before you say anything that takes a very special person to be able to do that assume feeling when that happens, makes you feel like you're all that,lol but it's a true,
Great job PARK COMMUNITY ON HURSTBORN PARKWAY LOUISVILLE KY
Thank you
Tom”
“I absolutely love this bank I recommend it for anyone looking for a wonderful bank to start their journey with saving and investing money or just having a checking account”
“I try to write a couple of thank you cards each day to people that are remarkable at what they do and this was one card that for whatever reason was sent back to me and has been in my possession for a while now...Hoping that this can give some much needed encouragement to the intended recipient today!”
“First Financial Bank is on top of any other bank that I have ever done Banking with, the Staff is kind and courteous and personal. What I like about it most, Is that they will call you if there is any Suspicious activity about Your account being used and so much more.”
“Anytime I have concerns about my banking needs Park has always come thru to help resolve the matter. No one is comfortable when your bank account is compromised and you don't know what to do or any other concern. These people are wonderful! I've been a Park member since 1989. They just put a Park CU less than 5 min from my house (love that and them) .”
“South Central has been nothing short of an amazing team to work with. Kelsey is a phenomenal mortgage lender who helped me every step of the way purchasing my first home. The entire team are always available to help guide me whenever/wherever needed. I can’t recommend them enough!”
9AM - 5PM
3099 Breckenridge Ln #109, Louisville
Banks
“My family has literally been using L&N since it began. (My grandfather worked for the railroad!) They have great customer service and rates. I have no plans to ever switch to another bank.”
“rediculous to have a beautiful building called a bank that has no cash,1 sometimes 2 employees that cant help you other than show you where the video teller is. i waited at the drive up video teller for several minutes before the guy in front of me got waited on, i finally got out of line and walked inside for another extended wait behind someone else at teller screen trying to remedy a business account all the while 2 employees standing in the bank were in idle chit chat talking to each other. i asked why park has not turned this bank into a restaurant as it would serve the public better. i then went back to my car to try the drive up teller again and once again an extended wait. hire people or close up. it is not a convenience.”
“Can't believe it. I called and the lady was nice unlike the other banks in the area. She couldn't fulfill what I needed due to policies but she tried to help point me in the right direction as I'm from out of state. Thank you.”
9AM - 4:30PM
2917 E 10th St, Jeffersonville
Banks
“I have worked with this branch for several years. Every member of the staff from the branch manager on down has been friendly, competent, and accommodating. They are all a pleasure to work with.”
“Awesome bank so far. My only issue is that I'm used to making cash deposits and after I deposited 100 dollar bill I never received a receipt verification on my deposit.”
8AM - 4:30PM
8901 Greeneway Commons Pl Ste 200, Louisville
Banks
“After my initial review of American Farm mortgage, the CEO of the company gave me a call the next morning, to apologize for how the companies representative handled the situation. He was very well spoken and wanted to know what happen and what needed to be done to fix the situation. After a hour conversation with him, I came to the realization that they do care greatly about there customer experience because as he put it they work for the customer and customer can always leave to find another bank if there not happy with the customer service. To me this was a huge plus with the possibility of working with a bank, one that's willing to apologize and work with you to see whats needed to improve.
I personally still wouldn't work with chip pratt from NY but i am willing to give them another try to see how good other representatives can do.”
8AM - 5PM
5900 US-42, Louisville
Banks
8 AM - 5 PM
4350 Brownsboro Rd Suite 210, Louisville
Banks
“When I needed a business loan, Mark Hardin was very professional and made the process smooth. I enjoy my new digital equipment at work and quite happy with the loan terms. Local bank with local decision making ability!”
9AM - 5PM
9519 US-42, Prospect
Banks
“I took my 92 year old Mom to the bank this morning. We got there 5 minutes early and waited in the car. Prior to opening, a well dressed young lady, maybe the Mgr, walked out and assisted my Mom into the bank. She was very pleasant. Then upon leaving the teller walked her out to my car and opened the door for her
This type of customer service deserves recognition! Great customer service. Thank you!!”
8:30AM - 5PM
9300 Shelbyville Rd Ste 100, Louisville
Banks
“I’ve had great experience working with Clayton Rodgers. He has been very responsive and available. He is knowledgeable and takes his job seriously. I highly recommend him.”
“Excellent bank with excellent service. Came here to sort out some accounts for my Grandfather and was met with kindness and patience. Major compliments to Brandon for being so easy to understand and work with. My Grandfather doesn’t remember much, but he always remembers Brandon. Thank you guys for making him so happy!”
“I came in park for the first time not knowing what to expect. I worked with Chong for banking needs, social security assistance, investing help for my great aunt. To say she was amazing is an understatement. She is, by far the most helpful, amazing, caring, knowledgeable banker I have ever met. You could say I never left as now my family is now banking with park community due to Chong. I highly recommend everyone take a stroll into park community and see for yourself.”
“I've been a Park customer for a long time. I have been very impressed with the quick fraud alerts. I went into this branch for the first time today and was impressed by how warm and welcoming it was, both the building itself and the staff. The people were very friendly and helpful.”
“I've banked with Advanz for years and they are wonderful! I recently bought a new car, and they made the whole process very smooth. Brook and Hope, in the loan department, were especially helpful. They were both very prompt when responding to my questions, and walked me through every step.”
“I used the drive thru and it was quick and easy. The Teller was nice and had me on my way in 3 minutes.There has never been a long line and I've been a customer for 4 years. Love it!”
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“Thanks to Tod and All who helped me with my mortgage. US Bank is very organized with disclosures & documents. I felt confident doing my mortgage with US Bank because of the great Employees that helped me in the past and those who continue to help me everyday.”