Conway-Heaton Ford is a renowned automotive dealership in Bardstown, known for its commitment to exceptional customer service and a wide range of quality vehicles. With a rich history in the local community, the dealership has earned the trust of its customers, who consistently praise the professionalism and dedication of the sales team, including Dylan, John, and George Gephart. Customers have highlighted the smooth and hassle-free buying experience, the fair pricing, and the exceptional attention to detail in vehicle preparation. The service department has also received positive feedback, with customers appreciating the prompt attention to recalls and the overall satisfaction with the service provided. Conway-Heaton Ford has established itself as a trusted name in the automotive industry, offering a seamless and enjoyable buying and ownership experience for its valued customers.
I have used the maintenance department several times and they have always got the job done the first time and had the car finished when promised.
November 2025
Have had several recalls on 2021 Escape Hybrid and have been serviced very quickly as soon as parts became available. Very satisfied with service but disappointed with all the number of recalls.
October 2025
Great experience from initial contact through final delivery -- and in the days following.
