Walgreens Pharmacy in Berea has seen significant improvements in recent months. The staff is now fully staffed and the pharmacy is functioning better. However, there have been some issues reported previously, such as long wait times and slow service inside the store and at the drive-thru. The freezer problems lasted for months, and at times, the same worker handled both stations, which caused delays. Customers also experienced frustration with the phone system, as listening to a five-minute recording before reaching a human was common, leading to delays especially for time-sensitive medications. Many found it inconvenient compared to their regular pharmacy, where they could speak to someone immediately. Despite these issues, the pharmacist at this location is highly praised for going above and beyond to assist with insurance problems and prescription errors, showing dedication and care. Overall, while the pharmacy has improved its staffing and operations, some customers still face challenges with wait times and phone accessibility. The staff's helpful attitude, especially the pharmacist, remains a positive aspect of the experience.
Berea Walgreens Pharmacy has drastically improved over the last few months. The pharmacy is fully staffed and functioning.
October 2024
The freezers were out of order for months anf the pharmacy lines inside and drivethru are rediculously slow. Why? It the same worker running both stations while the.other four workers try not to make eye contact. They closed for lunch while i was in the drivethru.
October 2020
Only place I've been able to find magnetic eyelashes! Their makeup selection is so great. I'm like a kid in a candy store for real. The employee was really helpful too.
