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“I bought a couple generators here small ones about nine years ago got rid of one, but the other one needed some minor work on the carburetor and it is still running well.”
“Rich Pond Hardware has always been a great place to go for home, farm, and miscellaneous items. I was wanting a Case knife, and like always, they had a great selection, great prices, and very friendly workers who assisted me as soon as I walked in the door. This store is a great asset to our community.”
“TRUCKERS: TSC STORE 2587 AT 228 BRENNER ST BOWLING GREEN KY. FROM US68 TURN AT CASEYS ON SCOTTYS WAY THEN LEFT ONTO BRENNER ST. TSC ON RIGHT. ENTER TSC DRIVEWAY AND GO TO TSC BACK ON RHS OF STORE. LOOK LEFT TO SEE PLATFORM DOCK FACING WEST. GET UP TO THE STOPSIGN THEN BACKUP TO PLATFORM DOCK FROM THERE. IT MIGHT TAKE A BIT OF WIGGLING TO LINEUP WITH DOCK. TANDEMS BACK TO UNLOAD. AFTER UNLOADING MOVE TANDEMS FULL FORWARD BEFORE LEAVING. BURGER KING, POPEYES AND HARDEES NEARBY.”
“Dustin in the appliances department of the Bowling Green KY Home Depot-- is the kindest customer service rep. His patience and willingness to help my mother and sister with a new washing machine was unparalleled. They are a bit challenged and he showed them respect and true gentleness, even in what became a difficult situation. I missed the opportunity to do a company survey but encouraging folks who live in BG to feel confident with home appliance buying here. I live in New York State now after growing up in BG and we do not enjoy the same customer service experience where I live. Not even close. Thank you!”
“First time there to get a CO2 for a new business's beer tap. Friendly front desk, explained to me that they only will exchange tanks rather than fill your own. Plenty of parking, easy Google map instructions.”
“Prices are a little high, selection is a little thin, but the staff is friendly, helpful when you need them, and a hell of a lot faster than going to the big box stores. When she learn what they have in stock and what they don't, they are definitely convenient!”
“It’s a nice store, very clean and every team member are very attentive specially Dunia she really help me and my wife to answer our questions I’ll give her and the rest of the team five stars”
“Been going there for years for plumbing supplies. Even though I'm not in the plumbing business, the sales clerks at the sales counter don't treat me otherwise or any different. Every time I've ever been there, they've always had what I needed.”
“Men! Luke, Baylen and Charles are the best, they helped me out with my chainsaw problem, this guys are really awesome! I’m becoming a new loyal customer for Ace Hardware, those guy make it worth it. And also I have to mention it that the store was about to close so Thank you so much guys!”
“They helped me find the perfect product for my project and made sure they walked me through how to use it properly so it worked great I appreciate that and I appreciate the fact that their information they gave me and the product worked amazing to get my project done My house looks beautiful because of it”
“I would like to give a shoutout to Garrett at the Bowling Green, KY Lowes. He helped me on Friday night, 1/2/26. He made my shopping experience at this particular Lowes the best I have ever had. He helped me find 2 compact refrigerators and load them onto a platform truck, which he went and got for me because I had a regular shopping cart. He took that cart back for me. He later helped me find a wireless doorbell, actually 2, because the one I was looking for was not in stock. He took me to the register and gave me a discount on the 2 doorbells because I was looking for a wireless doorbell kit with 2 buttons, but it was not in stock even though it said it was in stock online. The ones I purchased were the last 2 wireless doorbells of that kind. He then wheeled the platform truck out to my vehicle and loaded the refrigerators into my vehicle. He provided me with exceptional customer service so I wanted to reward him in some way, even if it is just a nice Google review. I very much appreciate his kindness, knowledge and helpfulness. Thank You Garrett!”
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“Great place for reloading supplies, general hardware, and bits-and-bobs. Perfect for seed starters in the springtime. Excellent value for home crop seeds like turnips, greens, radishes, squash, and more.”