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9AM - 4PM
1139 Fehl Ln, Cincinnati
Investing
“I'm thrilled CRA is my financial planner and they continue to help me navigate my financial journey. They are a down-to-earth, patient and knowledgable team. They strived to understand and optimize my finances which ensured peace of mind.”
“The direction on google map- is off, it took me to the other side of the plaza. So I got to the bank a few mins before the bank about to close, the teller was very patience with me and able to get the process completed very quickly.”
“I recently called the Covington branch on Madison searching for $2 bills. The gentleman who took my call was friendly and courteous. I spoke to Chase when I got there and he remembered my earlier call and already had some bills ready. He also told me of some 50 cent coins he had, which I thought was considerate. I get the same treatment from everyone each time i go in there, albeit seldom with todays digital and online world. Nonetheless, it's good to know genuine and friendly service can still be found today.”
“I have had 2 encounters via phone and both agents were phenomenal. I stated I am not knowledgeable and need to be walked through like a 5 year old. They were both helpful and friendly.”
“I love this branch--they have always been friendly and helpful. They helped both of my kids set up their first accounts, then helped my daughter before she went off for college. No fees (on many accounts) and good service!”
“Awesome service, really helped me out the whole staff. Lost my wallet and had to get a new id but needed cash. Thank you very very much you see this will go out of my way to go back to that branch.”
“TaQwanta was so nice and efficient. She took me in at the last minute and opened up a checking account for me in less than 10 minutes. (I already bank with PNC just wanted 2 checking accounts). This was after I was turned away by the branch on 415 ludlow avenue even though I made an appt two days prior with them for today at 4:15. There were 3 guys working there and only one customer, so I’m not sure why they turned me away. Not to mention that branch closes at 6, so they definitely weren’t pressed for time. I’m so grateful for TaQwanta; she let me voice my frustrations and seemed to really care! I 10/10 recommend her services!”
“I came in for a personal loan and Kristen was so helpful with getting me set up and answering all my questions. I learned so much about personal loans. I felt so comfortable with her, she was so informative. Furthermore, she was genuinely a nice person who I wish I could be friends with in real life! I’d highly recommend Kristen for all your banking needs!”
8:30AM - 5PM
3805 Edwards Rd Suite 110, Cincinnati
Investing
“I went to this office today to have Fidelity link my bank account to my brokerage account. Emily assisted me and completed the process seamlessly. She was courteous and knowledgeable.”
“My mother and I met with Josh Moeller yesterday at PNC on Beechmont. My Mother had just moved here from another city, and Josh was very kind, and patient with us as he helped set my Mother up with new accounts.Josh was knowledgable, professional and I would recomend him to anyone needing banking help in the future.”
“I've been with this PNC location for 10 years now. The staff and service is exceptional and always has been. I highly recommend banking at this PNC location in front of Krogers in plainville.”
9AM - 5PM
201 E 5th St, Cincinnati
Investing
“This is my bank. It is a full service bank and do it pretty well. It has had all the services I have ever needed and at the same time I felt more comfortable with everybody I've come across. I don't feel like just a number when I'm there.”
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“I needed assistance opening a business checking account. The banker I worked with could not help me at the time due to an upcoming scheduled appointment.I understood that, but was not given an appointment. I indicated I have open availability to schedule but rather than proceed to give me an appointment, my phone number was taken and I was told I would receive a call. I don't understand why an appointment could not be scheduled when I was there.I went home and created an appointment myself on the website.Most banks I have done business with are eager to help a customer create a new account. This experience made me feel as if PNC is ambivalent about my continued business with them.”