This Cricket Wireless Authorized Retailer receives positive feedback for its helpful and friendly in-store staff. Multiple reviews highlight employees who are patient, informative, and pleasant, resolving issues quickly. Customers report that problems which were frustrating and unsolvable over the phone with billing or customer service were taken care of in the store in less than five minutes. The service itself is described as dependable for call quality and internet service. However, some customers express frustration with the company's billing policy, noting that phones are completely shut off for non-payment, preventing incoming calls, which can be embarrassing. This is a noted point of contention despite general satisfaction with the in-store experience. The location is seen as a reliable solution for technical help, phone upgrades, and resolving account issues directly.
