Cell Phone Stores in Covington, KY

8 locations found near Covington
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“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”

4.4 Superb65 Reviews

“We were there waiting before they opened. The gentlemen who was working was GREAT! Very friendly, fast I knew what I wanted & he took care of all my questions & activating a new phone all in 15 mins. That's why I've stayed with this company now for over 2 year's & left Verizon.”

4.4 Superb34 Reviews

“Johnny is so kind and helpful! Had to visit twice in the last month for phone issues and he fixed them. I had stopped at a different Boost and was told to buy a new phone and they would not help transfer data, what? And you want me to buy a phone from you??? Give Johnny a raise please and train some of your folks better.”

4.3 Superb38 Reviews

“Went in this store because the phone I had bought my husband 2 months ago was going crazy and we couldn't fix it. The young adults that worked at this story were extremely helpful and went out of there to be very helpful and respectful. Thank you for helping out two old farms!”

3.8 Good46 Reviews

“Excellent service! Greg is the sweetest and most helpful metro manager I've ever met, he goes above and beyond to make sure you're sent home with a good phone! Plus, the cedars next door is definitely a win after buying a phone?”

3.5 Good43 Reviews

“Boost always tryst to do their best customer service support although boost doesn't give extended service when you're bill is due they make up for that by giving great deals on products and services.”

3.1 Average16 Reviews

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