“These guys are the BEST! Got a new iPhone 15, the iCloud backup turned out a little wonky, but they helped be out with every single issue that came up. I think I talked to every employee there and they were each kind, friendly, and funny! Zack, Charlie, Joe, Bryan, Matt, Daniel, and the guy with the red hair/ beard (missed his name) were all great to work with and helped with each issue until it was resolved!”
“Absolutely, here's a condensed version:---Visiting the Verizon store on Hurstborne for my new phone setup was a fantastic experience. The staff was remarkably helpful and transparent, thoroughly explaining each step and ensuring I was making informed decisions. Their patience and expertise made the process seamless. I highly recommend their service for anyone looking for support with their mobile needs. Exceptional customer care like this is truly rare.---”
“This location is always busy, but I think it might be because the customer service is so great. Chris has been so kind and always helpful throughout several transactions. Definitely a 5 star experience even when there’s a wait.”
11AM - 5PM
1840 KY-53, La Grange“The guy that helped me was patient and answered my questions when I asked and didn’t get agitated with my questions and he helped me leave paying the lowest amount possible on what I wanted”
“Dee jay was very helpful, time efficient, and thorough in explaining what to expect after I left in regard to my apps downloading, I would definitely recommend Dee jay to my friends and family.”
“Purchased a razor flip phone versus started out with a line in the middle then a big black blob I was only able to use the outside of the phone. I am currently in the process of turning in the phone for repairs or replacement however all of my sensitive information is still on the phone my email is visible. I have removed my email from that particular phone as far as not being able to receive any further emails however the current emails you are able to open it up and read all of my sensitive information. Not only emails but any other app like my Facebook just everything. I had a friend that suggested to hold on to the icon and hit delete well I had delete and it removed it all from the front of the screen but when you go to where you can add them back to the screen guess what everything is visible still. I went in and manually delete it the emails and I figure I can change passwords and the other stuff I made it all the way down to where I can delete the trash and it will not let me delete the trash does anybody in this world know how to fix this I have gone to the AT&T store I have spoken to molarola and nobody is able to”
“Theresa was the best! She was courteous, well-informed, and responsive to my questions and concerns. I came to this location after getting rude, nearly abusive service at the Shelbyville Rd AT&T store. The Summit Place store was light years ahead in terms of skilled, courteous, helpful professional staff! They actually seemed pleased that I was there! Bravo to Theresa!Thank you!”
“I was eligible for an upgrade, so called and stopped into this store to get information. Gabe was exceedingly knowledgeable and efficient in both initial contacts and even more so in person when I then came in to purchase my new phone. He answered my questions thoroughly and was extremely helpful and pleasant. My appointment was fairly lengthy, but he was able to keep it moving forward while helping other customers that came into the store. Hopefully management will compensate Gabe for excellent work; my family will now all choose him for any purchases/upgrades and I will also share my positive experience with friends and clients.”
“My store rep Conner was very helpful along with I think Logan Conner walked me through step by step the process of getting a new phone he also helped me get the best deals all the while being friendly patient with me when explaining and had great conversation and Logan helped me find out why I should switch to atat fiber optic Wi-Fi and tv systems and showed me why it was so much better than spectrum I was in with a broken phone and out with a new one and new internet and tv system in 20 minutes, Great Service!”
12 - 5PM
9501 Taylorsville Rd, Jeffersontown“Daniel P was a life saver in helping me fix my phone issues. Thank you Daniel for your fast, friendly & efficient help. Daniel was able to have my phone issues corrected in less than five minutes. Great service!”
“Was skeptical to come in at first due to reviews but gave them the opportunity. Worked with Max and Zach and they were awesome! They resolved our phone issues and were upfront! They didn’t have the phone I selected in stock, called their manager, and he drove to the store we were at and hand delivered it! Professional. Expert in their field. Best AT&T store we have found in the Louisville area! Thank you for your Help! Go Vols & BillsMafia!”
“Dawn was extremely helpful, kind, courteous with everything going on in the world today people are so rude everywhere. It was very refreshing to have someone as pleasant as Dawn and she was the only one working in the store. I had to wait my turn but it was worth it.”
“My phone was not taking a charge, so I came to the Verizon store here in Crestwood. The guy there was helpful and helped me do a warranty claim. I also purchased a cool battery charger too. 5 stars!!!!”