This Verizon store in Middletown provides an exceptional in-person experience. Staff are incredibly professional, helpful, and great at teaching customers. Reviews note a consistently better experience here than at corporate locations. Consultants help with setting up new cellphones, Apple Watches, and devices in a flawless process. They assist with plan upgrades, wireless accessories, exclusive services, and the latest promotions and deals. They also resolve billing issues. Customers recommend visiting this location for all Verizon needs.
Jacob was awesome! Jacob was knowledgeable, thorough and very patient. Couldn’t have asked for better service.
June 2025
It was great working with Tyler today (6/29/25) at the Middletown lKY location. Getting Alice's new cellphone set up could not have been a more flawless process!!!!!
June 2025
Staff are incredibly professional and helpful! Logan got me set up with a bunch of deals, including on devices. Caleb helped me to set up my Apple Watch and get a couple of deals. I purposefully avoid the Shelbyville Verizon store to come to this store in Middletown.