“yes I want to leave a review for this Verizon store. I’m in. I came in with a big problem. It took a few minutes for Jacob to clear the way for me to get into my situation, but he was excellent. He, he spoke to his boss in the process so I feel very reassured. I’m 76 years old and I don’t understand most of this so it’s nice to have somebody take time with me. Thank you.”
“I had a great experience today at Verizon! I went in to get a new phone because my phone was 8 years old. Very friendly, helpful, he explained everything. Couldn't have asked for better service.”
“Had a wonderful experience buying a new phone and switching internet services to Verizon. Jacob Lyons was the most patient person with this experience that a person could ask for!! I love my lavender new phone…..”
“Nick was extremely helpful in working with me on cost savings options, device updates and stream lining my plan. I’ll definitely be back to upgrade devices and specifically ask for him.”
“Updating as there were issues the plans promos- Andre’s is no longer working there but Kaiden spent quite a bit of time working with on the promos and credits. Hopefully you bill is straighten out soon.
Andres & Bryan’s were great about figuring out upgrading our family plan! He was super helpful at getting everyone’s phones setup, finding cases and ensuring everything was backed up!”
“I'm on my mother in laws Verizon account, and I just needed some help with my phone and they were very polite and helpful and it wasn't a long wait period The store seems organized and clean and all the workers are dressed to the nines I like a professional environment when I walk into places.”
“I came to the verizon for help with my watch. The girl fixed my watch and looked over account. There were old lines i didnt know i was paying on she kindly removed those for me. She also reset my apple passwors”
“It's nice to finally have no issues after a nightmare dealing with the Fairdale store.I went in the Fairdale store last Wednesday to buy a Samsung phone and got talked into a Motorola Edge which is worst phone I've ever used.It for one had been associated with another number,glitched,kicked me off apps,had issues using the keyboard and wanted to return it from day one.Five trips back to that store to return it ,or get it to work properly all failed.I was told I would hate this Samsung phone ,but all lies,I am very happy, just wish I could get back the $60 or $70 I wasted on gas and the price difference as the Samsung was a little cheaper.The guy that helped me today was great and did an amazing job making sure I was happy”
“was a good experience, andy was amazing, ashton was funny they deserve a raise! ashton greeted me and was awesome although he just started lol. but andy was also nice and amazing would go again :)”
“Absolutely impressed he had the best price by a large margin and was extremely nice and well spoken and had my phone fixed in less than an hour and even put my screen protector on flawlessly for me . I would 100% return if I needed anything even drive way outta my way for the top quality service I received.”
“The staff here is excellent; particularly Ms. Amy Bentley! Not only is she bilingual, she does a great job creating a personal experience for the customer. "Advocate" is her middle name, and these cell phone plans are not a game...to her ???”
“Zee and the entire staff were incredible and got my partner switched over to my account at AT&T from Verizon in no time flat. Couldn’t recommend them enough!”
“Donn is Awesome! He assisted us in upgrading our phones to newer ones. And even helped my son with a. Issue he was having with his phone as well. So much better experience than the other store by Lowe's. I will never go to the one by Lowe's now that I know I can drive just a bit farther to the location in Valley Station and get 1 billion times better service. Thanks Donn! You're the Man!!”
“I visited the AT&T Paddock Shop store for assistance with my account and had an excellent experience. Trent and Michael were both extremely helpful, professional, and patient while resolving my issue. They took the time to explain everything clearly and made sure all my questions were answered.
Customer service like this makes a big difference. Trent and Michael went above and beyond to make the process smooth and stress-free. I truly appreciate their help and the positive attitude they brought to the interaction.
If you need help with your AT&T account, I highly recommend visiting the AT&T store at Paddock Shops and asking for Trent or Michael. Great service and a great team.”
“Leah at the AT&T Middletown store is amazing. I highly recommend visiting a corporate location for all transactions with AT&T. Localized retailers that are not corporate stores provide misleading information and tend to lead customers down the wrong path.”
“Great place for cellphone repairs and mobile pouches! Fast service, fair pricing, and very friendly staff. My phone was fixed quickly and works perfectly. They also have a good collection of phone cases and accessories. Highly recommended! The person who works over there his name is KALAM is so friendly and helpful so much.”
“Luke was amazing. He made everything really easy to go through. We switched from t mobile. The walk in customer service was much better than t mobile ever was. The store manager I believe his name was DJ he went on and got our plan and phones ready for us. He even took into account of my work day id probably need a work line (I do) and was able to bundle and get us a good deal. Way cheaper than t mobile with wayyyy better phone service. I want to thank yall for all the help and being amazing at customer service and your job in general!!”
“Keisha was most professional and very accommodating in helping me with a new phone and switching everything over. I would certainly come back to see her again when needed.”
“Very friendly, knowledgeable, and efficient yet patient staff. Way better than the majority of wireless provider stores I've had experience with in the past. Store is very clean and has many models of phones to choose from. Plan prices are very competitive.”
“Jennifer at 1679 old Preston hwy was amazing. she helped me with everything I needed with the ACP benefits. Great personality very sweet!! plus she helped me find a really cute case for my phone, for a great price thanks Cricket!! ?”
8:30AM - 12AM
4134 W Broadway, Louisville
Mobile Phone Accessories
“The owner is very nice. Every time I visit I'm greeted. I stop in almost daily for snacks, drinks or vapes. Eric who has worked there for years is so kind and goes above and beyond.”
“Maurice and Pierre were excellent. Both of them went above and beyond to get me taken care of. Came in with issues multiple devices, and all were resolved immediately. Would definitely pass up another store just to have these gentlemen take care of any issues in the future. 5 out of 5.”
“Eugene should be employee of the year! He's always gone above and beyond to help me out with my phone and phone plan. Man at the very least deserves a raise”
“Wonderful, awesome, amazing service.
Peter went above and beyond
Very professional, very helpful and friendly service
I definitely recommend this cricket.”
“Melinda the Store Mgr was Extremely helpful with my switch over to bring my # from another carrier to cricket wireless As well as very knowledgeable & was able to suggest a phone that had the features that would best suit my needs. Pleased New Customer Thank you”
“Everybody who works there really cares they want to help you and they know a lot about all the different phones. The manager Will is very helpful and has a lot of information to help you with.”
“I went to this location and the service was outstanding. Rachel instantly assisted me with the purchase and my options. She helped me with some ways to save on my bill. The other lady (I didn't get her name) but she was also helpful. They definitely deserve 5 stars easily. I will recommend this location to anyone. Please don't replace them”
“The guy here bought my Apple IPhone 12 Pro Max. He gave me a great offer and was very nice. The location parking wise is terrible but it’s worth a trip to this store because they offer a wide variety of things like tobacco, electronics, phone repair, and more.”
“Outstanding! The manager destiny total professional what an experience this was with her pleasant attitude and her sense of humor made my day so much better I guess you could say this great experience with her was truly my destiny will definitely be back and will definitely spread the word destiny is awesome!!”
“Absolutely loved my experience at this Verizon store. Bryson and Evan were incredible. They made the process extremely seamless and took the utmost care of the issue I was having. Evan and Bryson stayed past store hours to ensure my problem was fixed and I would have no issues moving forward. I hope they both get a raise! Incredible customer service! Thank You Verizon for hiring such valuable employees!”