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“Absolutely loved my experience at this Verizon store. Bryson and Evan were incredible. They made the process extremely seamless and took the utmost care of the issue I was having. Evan and Bryson stayed past store hours to ensure my problem was fixed and I would have no issues moving forward. I hope they both get a raise! Incredible customer service! Thank You Verizon for hiring such valuable employees!”
“My battery in my iPhone was dead. I took it to CPS phone repair, and they had it fixed in less than an hour for a reasonable price. The employee was very nice and answered all my questions. I will go back if I need any other phone repairs”
“I had an assurant claim for my broken phone screen. They told me since the phone was already going to be completely disassembled (I had a note 20 ultra) the would clean the speakers, charging port and all that for the discounted price of 20 bucks.
Not only did they get it all done in less than an hour, they did a fantastic job and my 7 year old phone looks brand new. Would definitely reccomend and I will be back.”
“I was able to get some information about my plan and got it reduced by a little. I appreciate all the information and the knowledge and been a long time customer with Verizon and I won’t be switching anytime soon”
“⭐️⭐️⭐️⭐️⭐️
Outstanding service and great experience!
My kid broke his phone, and Cell Phone Doctor had it fixed by the very next day — screen replaced, new case, and screen protector all taken care of. What really stood out was the personal attention. They took the time to listen to what we needed, including the type of case, color, and even making sure it had a kickstand on the back. That kind of customer care is rare.
Plus, we got to meet Cooper, the adorable shop puppy — which made the visit even more memorable!
Thank you for the prompt and thoughtful service. Highly recommend Cell Phone Doctor for anyone needing fast and reliable phone repairs.”
“Shanley, Samantha and Brian really helped me out. My sister bricked her phone and they helped me set up an old phone of mine. I bricked that, so they set me up with a new phone. They were wonderful!”
“was a good experience, andy was amazing, ashton was funny they deserve a raise! ashton greeted me and was awesome although he just started lol. but andy was also nice and amazing would go again :)”
“I visited the AT&T Paddock Shop store for assistance with my account and had an excellent experience. Trent and Michael were both extremely helpful, professional, and patient while resolving my issue. They took the time to explain everything clearly and made sure all my questions were answered.
Customer service like this makes a big difference. Trent and Michael went above and beyond to make the process smooth and stress-free. I truly appreciate their help and the positive attitude they brought to the interaction.
If you need help with your AT&T account, I highly recommend visiting the AT&T store at Paddock Shops and asking for Trent or Michael. Great service and a great team.”
“Leah at the AT&T Middletown store is amazing. I highly recommend visiting a corporate location for all transactions with AT&T. Localized retailers that are not corporate stores provide misleading information and tend to lead customers down the wrong path.”
“Keisha was most professional and very accommodating in helping me with a new phone and switching everything over. I would certainly come back to see her again when needed.”
“Maurice and Pierre were excellent. Both of them went above and beyond to get me taken care of. Came in with issues multiple devices, and all were resolved immediately. Would definitely pass up another store just to have these gentlemen take care of any issues in the future. 5 out of 5.”
“This store has gotten a bad rep and rightfully so due to past experiences HOWEVER, the old staff was released and a complete 360 has taken place. Devon provided stellar service. She was kind, friendly and VERY helpful. After visiting multiple Louisville Verizon locations, I went out on a whim to visit this store and I am so glad I did. My concerns were addressed immediately without being made to feel like I can’t be helped unless I’m buying something. She was honest and amazing!!”
11AM - 5PM
1840 KY-53, La Grange
Mobile Phones
“Aidan at Victra in LaGrange was great to work with; he listened to my questions, and worked tirelessly to provide solutions. It’s clear that problem solving is his forte.”
“Ahmed went above and beyond to satisfy us. He paid close attention to my worries and came up with a detailed diagnosis of the problem. We were super impressed with his professionalism and customer service. He gave us the best recommendation for my broken phone screen and I left very satisfied and happy. He has the best, most reasonable prices out here and we'll definitely be doing business with him. I'll highly recommend his services to anyone looking for somebody reliable and professional?”
“We had an excellent experience at the AT&T Store thanks to Zee Z! He provided outstanding customer service while helping my husband and me trade in our older iPhones. Zee Z was extremely patient, took the time to answer all of our questions thoroughly, and really listened to what we needed. He made the entire process smooth, stress-free, and enjoyable. It’s rare to find someone so knowledgeable, professional, and genuinely caring about customer satisfaction. We truly appreciate his help and highly recommend asking for Zee Z if you visit this store. AT&T should be proud to have a salesperson like Zee Z as part of the team!”
“I had a great time getting my early Christmas gift with my mom. Brian and Samantha were truly amazing! They not only helped us with our phones but made it a fun and memorable experience. Will %100 be coming back!! ?”
“Anthony at this location is very knowledgeable and was helpful throughout the process of getting fiber hooked up in my new home. I’d highly recommend the Lagrange AT&T and especially Anthony”
“Always a reliable spot for shopping! The selection is impressive, and I love that I can find everything from groceries to household items in one trip. The staff is friendly and helpful, making my visits enjoyable every time.”
“The guy working tonight was amazing and I wish I could remember his name to put it on here anyways this store was out of phone cases for my device I bought and he knew my concern of dropping this new iPhone I purchased, unfortunately they were out of cases so to make sure I left happy and satisfied he offered me his personal phone case that matched my new phone which was an awesome gesture of authentic and genuine kindness and I appreciate him very much ! Service is great so far!
Update his name is Aquill shoutout to him ! Great customer service!”
“Dawn was extremely helpful, kind, courteous with everything going on in the world today people are so rude everywhere. It was very refreshing to have someone as pleasant as Dawn and she was the only one working in the store. I had to wait my turn but it was worth it.”
“I have a small llc business I'm glad I came to Metro for my phone . I got 2 lines one for business and one for personal . They have great deals and great prices on there plans . I love it”
“Not a bad place if you want to look for retro games. Prices are debatable and in some cases pretty extreme(saw used switch 2 joycons for 49 each) thats the same price as a new pair.. Staff is pretty friendly and helpful, I spotted a fake cards in their expensive card section and they immediately pulled it off the shelf. The prices on old DS games were pretty solid though.”
“Ken was super helpful even before I came in the store! I called and he walked me through the transfers process and when I came unit he store he was patient and professional throughout tue whole process.”
“This is a very friendly store! Their employees are super nice and are willing to go the extra mile to satisfy all the customers needs. They make getting cell phone service a pleasant experience for everyone!! The service you get is well priced and there are no hidden fees! Hands down this store is the best!! I recommend them to everyone!! Boost Mobile is a great company to use!! I have been a customer for about 4 years and have never had a problem with their service! Just try it and you will see what I mean and this is a super fantastic store with wonderful employees!”
“Tyro, Charles, and Leanet took such good care of us on this freezing cold day. They spent an hour listening to our yapping and helped us get service started on a new phone, and we decided to use the buy one get one half off on watches. Very personable and care about the clients. 10/10 service ❤️”
“Outstanding service!
Everyone in the store takes time to help and is invested in making sure everything is in working order. A move from a different carrier with 6 lines went with a few hiccups, but they never stopped helping until all was well. Great customer service and support!”
“Tara Turner saved my situation with tenacity, grace and kindness - she fully took control of the matter, worked with me & customer support for 2 hours to resolve the issue. I cannot speak highly enough of this person. She really has what it takes to provide welcoming & warm customer service. Extremely professional, smart and supportive. I look forward to working with this location specifically for my business accounts moving forward. Trustworthy group.”
“Sara on Westport Rd Louisville Kentucky was great.I would not use the store on lytle street KY that guy is nasty don't know how to help anyone he just wants to push those high dollar phones he is greedy”
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“Came in to add 2 lines, move existing line to a secondary and disconnect watches. Nick assisted me and was extremely helpful getting all accomplished and also set me up with screen protectors.”