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“I've never really had to use storage facilities before,but on this particular occasion I chose Crittenden Storage. This place has a very clean property and reasonable Rates. The young lady in the front office is the sweetest ever. Most polite and helpful!! Thank you Crittenden Storage for accommodating me in an emergency situation.??”
“The process to get the unit was quick and relatively. John was very nice and personable. No issues on the customer service aspect of my experience!
A word of caution though, the prices or sales on the units vary by day (at least they did for me), and luckily I was able to get my unit for $62 for 4 months, if paid upfront. Not bad! But then came the extra fees... They charge you a monthly insurance fee (based off of value of items stored), which bumped me up to around $80 a month, plus I had to purchase a lock, plus taxes and an admin fee. Costed a little over $400 for 4 months, which was not what I was expecting. I understand the need for some of these fees, but some things seem a little expensive. My renter's insurance covers everything for a lot less. They also said that I should expect it to jump to the full market price in February, which is around $150, plus the insurance & taxes. Hopefully they'll offer a discount when I renew, because that is NOT possible for me at this point, and will have to find another option.
Otherwise, the value of the promotion is decent, so we'll see how well they keep things up after February.”
“Desk/manager was very helpful. Amber (I think is her name) walked me through the process and explained everything well. She didnt upsell me and knew I was in good hands. They have alot of options, just your normal storage place but with better staffing”
“I found them to be friendly and professional all the way I was storing there I know over two years and not a mouse not a bug anywhere in my things when I went to empty my storage unit!!! Definitely a A+”
“i71 exit 175 go east on richwood take a left at Shorwood.
take 2nd R into lot
park in a spot on your L then check in.
is room to back
can turn around at end of lot so not doing a blind side back into a door.”
Self Storage
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“Although I didn't need to use them, my conversation over the phone and via text were excellent! Very professional, kind, and courteous. Should I ever need a tow in that area, I will call them first. I recommend them!”