Kia Store Elizabethtown has gained a reputation for providing exceptional customer service and a smooth car-buying experience. Many customers praise the professionalism and kindness of the sales staff, particularly highlighting their experiences with salespeople like Kirby and CL. Reviewers noted that these team members were not only informative but also went above and beyond to help them find their dream cars. Customers mentioned feeling supported throughout the process, even when faced with difficult circumstances, as in the case of one customer who was assisted by Jesse Payton and Cory, who helped turn a challenging situation into a success. The staff's dedication to ensuring customer satisfaction is evident, as multiple reviews reflect a sense of gratitude towards the team for their efforts in making the car purchasing process quick and stress-free. Many expressed appreciation for the friendly atmosphere and the commitment of the employees to meet their needs. The Kia Store Elizabethtown is highly recommended for anyone looking to purchase a vehicle, with many customers stating they would return for future purchases. Overall, the dealership is recognized for making dreams come true and providing a positive buying experience.
Kirby and CL were excellent. They were courteous, informative, very kind, and helpful. They helped me find what I was looking for in a new car and made the process of buying my first new car easy and not as stressful as I expected.
November 2025
People were wonderful especially my sales person Donald Kirby Jr. He was very precessional I would like to thank your staff Rico Croft, Paul Davis Jr., and Robert Reidling. They were all wonderful and made sure i was Happy and very well satisfied
November 2025
Great experience at Kia Etown, they do good work and take their time with you to go above and beyond.