Hertz Car Rental

Car Rental
Hours: Hertz Car Rental in Erlanger, Kentucky on Dixie Highway offers a wide selection of vehicles for rent, including luxury and sports cars, SUVs, electric vehicles, vans, and trucks. Customers can book online or through the Hertz app. The staff at this location are described as extremely attentive, polite, and respectful. They go above and beyond to ensure a positive customer experience, such as offering 360-degree photos of the rental car and the option for a physical or emailed rental receipt. One customer, Tyler, praised the staff member who helped him, noting that he was especially helpful and patient in walking him through the rental process, even switching him to a more suitable vehicle. Another customer was very pleased with the friendly and considerate staff, as well as the vehicle they rented. While the staff were praised for their hard work, one customer did experience a delay in getting their reserved car ready on time, which impacted their road trip plans. However, another customer who was involved in an accident had a positive experience working with the location's manager, Keith, who helped them navigate the insurance process. Overall, Hertz Car Rental in Erlanger is described as providing excellent service and a wide selection of vehicles, with a staff that is dedicated to ensuring customer satisfaction.

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1. Erlanger, Kentucky