Best Western Inn Florence offers a comfortable and clean stay for travelers. Many guests appreciate the quiet rooms, with some requesting specific rooms for their peace and comfort. The rooms are generally small but well-maintained, featuring comfortable beds and functional showers with good water pressure. The hotel is pet-friendly, accommodating guests traveling with dogs, and the rooms are free of bad smells. Staff members are friendly, helpful, and attentive, contributing to a positive experience. The facility itself is updated and attractive, providing a safe environment with secure outer doors that require a key card. Guests value the good value for the price, noting that the rates are reasonable. The breakfast options are considered good, with fresh and delicious offerings, though some find the breakfast area small and crowded at peak times. The breakfast service is consistent, with warm food prepared daily and attendants attentive to guests' needs. Location-wise, the hotel has easy access to main roads and nearby dining options, making it convenient for travelers. While proximity to certain attractions like the Arc Encounter may be a bit farther than expected, guests find the hotel suitable for their needs. Overall, Best Western Inn Florence provides a clean, quiet, and comfortable stay with friendly service at a fair price.
Rooms: The rooms were clean and the staff friendly. Good value.
Noteworthy details: The free breakfast was quite good, but the room was small. On the third day of our stay the hotel was pretty fully booked and all the tables were taken. People had to wait in order find a place to sit.
July 2024
It was picked because it was supposed to be close to the Arc Encounter. It was 35 miles from the Arc. Not close enough. It was nice though. I would stay in Williamstown there is a Hampton Inn and a Sunrise Hotel much closer. Don't know the price but looked okay when we drove by.
July 2024
Great Location and easy access for our stay. Staff were excellent and helpful. Breakfast was warm and ready every morning. Rooms were simple and clean and comfortable. Price was moderately priced. Thank you for the Great rest and recovery. Lots of dining close by and easy access to main roads.