Computers in Florence, KY

“My computer key strikes would not work. Other computer "experts" could not figure out the problem. Rick was the one that was able to correct the problem without compromising my hard drive. Thanks for the great and timely service.”

“It was April of 2020, just when my hard drive crashed, COVID close-down became real and my non-stick pan, stuck. Frantic to pay bills, I googled on my phone and purchased a reasonably priced, refurbished hard drive from Recharge PC that arrived 2-3 days later. Elated, I called them and Jared instructed me on set-up and other things I didn't know I had available to my access. So professional and patient with this computer layman.Recently I phoned to get assistance with gaming and who but the Wiz, Jared answered and helped me out, once again. Thank you Jared and Recharge PC for making my life easier!!”

“Very happy with my experience here. I had bought a TV and couldn't attach the legs to it. I felt so stupid but after 45 minutes I was so irritated and decided to pack it up and bring it back for an exchange. I started the process upfront and went to the back to pick out my TV that I would be exchanging for. Stephanie, a manager, saw me looking at TVs and asked if I needed help. I told her I was doing an exchange and trying to figure out the difference between two TVs. She told me the difference and I then said what my current problem was. She asked me if anyone had offered to try putting the legs on for me and asked if I'd like her to try. Turned out the holes in the TV weren't drilled deep enough but she was able to fix it for me and install the legs for me, all with a smile on her face and friendly banter. I was very impressed and haven't really had a good customer service experience ANYWHERE in years. I don't usually leave reviews but I felt compelled to leave a review to say that Stephanie is a fantastic manager and a great addition to Best Buy. She sure knows customer service and has made it so that my next electronic purchase will definitely be at Best Buy in Florence! Thanks!”