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“The staff was very helpful and knowledgeable when we went in for a minor repair to my son's computer. They knew exactly what the problem was right away and resolved the issue within minutes. I would highly recommend them.”
Open 24 hours
12057 Sheraton Ln, Cincinnati
Computers
“AllPro never fails to provide courteous, personalized and efficient service. Everyone has been a pleasure to work with, is knowledgable, and takes the time to ensure that my concerns are addressed. They go above and beyond! As a small business owner AllPro has taken the time to get to know my office and my needs, unlike their large corporate competitors who seem to excel only in disappointing and frustrating me. I cannot recommend AllPro enough!”
“Pro city worked on my pc for a couple days while waiting on a part. They had it fixed days before estimate. It works great again. Very pleased with their honesty and professionalism. They gave me a couple of options on what to do with a 15 year old pc. Very satisfied and highly recommend this company”
“Came in to buy my 87 year old father a refurbished iPhone SE 3rd generation as he has had the 1st gen for a couple of years. Online it showed several available in excellent condition priced from about $139-199. We also wanted to get him some cordless headphones for watching TV. The gentleman that helped us was helpful, but not too mindful or aware that my dad (with a walker) was having trouble getting around bc he was feeling weak, so we went to the back to the tv area where the headphones were (which he could’ve easily brought up to us by the phones), got the only ones they had, price was decent ($110) and work well. Then he took us back to the front by the phones and said he’d go see what they had as far as the refurbished iPhone. Came back and said we only had one back there, it’s an excellent condition one and it’s $199. After asking about the battery health, he said they can range from 80-100%. Obviously I didn’t want to spend $200 on an “excellent” refurbished phone if the battery health was below 87-90%. You can’t check that until you have almost completely set the phone up, which I did while having lunch, and the battery health was 83%. I was very disappointed and decided to take it back and see if we could order one off their website and have it delivered, he showed me the best to order and said I had to download the app to purchase because it was a phone from Apple, not them. Ordered the phone and upon checking out it showed the purchase was not from Apple but a different company. Received the phone and when I finally was able to transfer his stuff from the old phone (the phone needed an update) the battery health of this phone is 85%. I didn’t want to deal with another return and decided to keep it, got it all set up and running two days ago and so far there have been no issues. It was just a hassle dealing with the whole phone ordeal with them. I would recommend calling around to see if there are better options for refurbished phones before deciding to purchase one from Best Buy, especially since the gentleman that did the return said the battery health is kind of luck of the draw.”
“I have both purchased a number of computers from this for various, not for profits that I volunteer for and have also taken a fair amount of equipment there from both the IT company that I owned and from my church when they upgraded their equipment this place comes highly recommended by me”
“We had an exceptional interaction with Best Buy! They are very proficient in the work the Geek Squad does and we appreciate them! They are good to answer ALL your questions.”
9AM - 5PM
10798 Montgomery Rd, Cincinnati
Computers
“I brought in my laptop on Monday afternoon and received a quote at the door, had a potential diagnosis and ordered parts by Wednesday, and when that fix revealed a larger underlying issue that prevented the replacement part from working Alan(?) diagnosed a burnt diode and had the laptop back to me by Friday afternoon with fresh paste and no charge. Incredible service, and they kept me updated on progress every step of the way. If you're in the area, ICT is a great choice.”
“We were sent to this location from Florence stating they had the go pro we were looking for but this store had a malfunction and we weren’t able to get it but Makayla the geek squad manager was able to get us taken care of at another store even after closing and gave us a discount for the trouble. Very nice people”
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“Product was delivered and working well above what I was expecting, and it was delivered fast with no issues. The laptop i got Hp max 16 with amd/rtx 5080 and 64 gigs of ram played cod, fortnite, and forza in max settings with ray tracing on with about 140 to 180 fps”