FedEx Office Print & Ship Center in Florence, KY is a one-stop shop for printing and shipping needs. The staff is consistently described as friendly, helpful, understanding, and accommodating. Customers highlight specific instances where employees provided excellent service, such as patiently helping with faxing, expertly packing fragile or oversized items to ensure safe arrival, and assisting with carrying boxes. Many note the entire team makes experiences pleasant and exceeds expectations. The location offers a wide range of services including FedEx shipping, copying, digital printing, signs, direct mail, and passport photos. While a customer mentioned the cost for a specific service was considered outrageous, the service itself was handled professionally without issues. Some feedback notes the store has occasionally closed early, which was attributed to staffing. Overall, the business is highly recommended for its reliable customer service and expertise.
Very helpful staff. Prices seem high, but I cant do this stuff without them, so there is that.
June 2026
I've gone here for the longest time and the service and services are really well delivered.
Big kudos to Izzy who was a rock star not only to me but SUPER HELPFUL and great with every customer interaction that came thru the door.
March 2026
The manager, Amy, was very helpful with processing an international shipment for me and ensuring my documentation was in order. Her assistance was very quick and very well done, and my customer also appreciates the speed of service. Thank you!
