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“Heartland Bank in Ft. Michelle KY is the most friendly bank I have been to. Carly Walker has had great recommendations for my accounts and has been the most helpful and professional banker. She goes out of her way to make sure you are well taken care of and your money is in the best spots it can be. Will recommend her and this Branch to others.”
“This TRUIST BRANCH is the truest location around NKY. They provide Top-Notch customer service every time I go.. I recently had a very noteworthy customer service experience.
They gracefully provided me with a box to ship a return item. Although this is a small gesture it went a long way to save me money. It is something I appreciate as a long time customer and I'm proud to say that my bank was able to save ME money!”
“After I'd had enough of THE largest bank in the Cincinnati area I decided to switch to Huntington and I don't regret it. I love the women working there (I have never been helped by a male) - always friendly, even during the Friday night rush, you still get the personal care and help that each customer deserves.”
“I had an account issue that happened by accident and Austin was super helpful and worked fast to get it fixed for me. He was knowledgeable and amazing with customer service. I’m happy to have gotten him to work with on my issue. Definitely recommend working with this bank/branch. Thanks Austin!”
“I came in for a personal loan and Kristen was so helpful with getting me set up and answering all my questions. I learned so much about personal loans. I felt so comfortable with her, she was so informative. Furthermore, she was genuinely a nice person who I wish I could be friends with in real life! I’d highly recommend Kristen for all your banking needs!”
“I really like this bank. The tellers always know what they're doing and really make me feel valued as a customer. You may have to wait a little to get waited on if you go inside, that's the only bad thing. But banks are busy I guess. My favorite is Aaron Ellis, excellent banker.”
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“Susan and Erin are fantastic! This is our third time dealing with them. They are very professional and organized. They walked us through each step of the process and were always available when we had a question. Their knowledge of the industry made me feel that I was in good hands.”